My neighbors (who never speak) signed up for AT&T fiber... so there's been a temporary cable laying on my driveway and front yard for a couple weeks... annoying, but understandable.

This morning AT&T came to bury the cable. I politely informed them that I have irrigation and TWC internet and being that I'm self-employed and work out of my house that it's really important I don't lose connectivity.

Well, those fuckers cut my TWC line. I told them my internet is out and I've spoken with TWC and there's no outage. They still claim it's not them.

I told them if I don't have internet access, NO ONE DOES.

He kinda laughed and said, I'll check again, but we didn't touch the line.

So I'm fucking livid now. I asked him what they're going to do to fix it and he told me to call TWC to come check the line. I said "no, I can't wait for TWC to schedule a tech to come out. Maybe I can start pulling wires and check it myself. And if I accidentally cut an AT&T wire, so be it.

Fuck these fuckers. It's been a rough week and I'm about to snap like Hank in Me, Myself & Irene.

2/9/2017 9:58:30 AM

2/9/2017 10:08:57 AM

So they left without fixing my internet. So I tried fixing it myself. Oops, may have cut the wrong wire.

2/9/2017 10:29:22 AM

nice job documenting your crime on the internet.

2/9/2017 10:31:49 AM

he said may have

2/9/2017 10:44:10 AM

I feel so much better.

2/9/2017 11:07:28 AM

Don't worry i saved your picture for you.

2/9/2017 11:15:39 AM

boy is he gonna feel silly when he finds out his modem died

2/9/2017 11:23:35 AM

LOLOLOL

2/9/2017 11:29:29 AM

Quote :

"boy is he gonna feel silly when he finds out his modem died"

Yeah, I thought about that... then immediately pictured Walter from BL smashing the Corvette.

I reset my modem, called TWC... they said it's a cut line.

2/9/2017 11:50:17 AM

good for you, fuck those fuckers.

2/9/2017 1:28:22 PM

They provably unplugged you at the junction box

2/9/2017 1:35:32 PM

If they ask you about it say "call AT&T to come check the line"

2/9/2017 1:48:46 PM

call 811 and report them for digging without a locate.

2/9/2017 2:14:40 PM

^this.

and at&t can't fix a twc line; no utility can fix another's line.

2/9/2017 2:45:15 PM

what's funny is that twc cut my at&t internet line recently.

2/9/2017 2:45:46 PM

My ATT line got cut last week by a plumbing company down the road luckily ATT was able to be out the next day to run a new line.

2/9/2017 3:00:53 PM

Calling for a locate doesn't mean you still won't tear shit up. They're pretty unreliable in my experience.

2/9/2017 5:07:53 PM

doesn't matter; you're required by law to do so, and you're required to hand dig within 4' of a locate until you find the utility. You can be fined for digging without an active locate ticket in the area you are working, and it sounds like these guys couldn't be bothered to do things properly.

2/9/2017 5:15:57 PM

From what I've seen, roadway corridor contractors use locates. Box to house contractors often do not (even though locates are required by law).

[Edited on February 9, 2017 at 5:38 PM. Reason : .]

2/9/2017 5:38:22 PM

att cut my att line last summer. i had to argue with the guy on phone the modem worked great before they dug up my yard and sending me one wont help

2/9/2017 6:02:34 PM

This sucks but file it under shit happens.

2/9/2017 6:49:43 PM

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2/9/2017 7:41:50 PM