So I came home from work and IM was signed off. I tried to sign back on and a little window in my task bar popped up...I've since closed it, but it was some sort of AOL notification window...I dont know where it came from.

I cannot sign back on to IM, and my internet connection is sporadic...the weird thing is that I'm getting a VERY strong signal from my route. When I try to load a webpage, I'll get the message:
...
Connection Test Failed

Make sure your device is connected to a telephone jack using the included phone wire. Otherwise contact your ISP.
...

What is going on here? I ran ad-aware and I tried to update Norton but I got an error message. Help

11/8/2005 5:50:48 PM

ummm, how do you normally connect to the internet? dialup?

11/8/2005 6:23:05 PM

cable

11/8/2005 7:32:35 PM

11/8/2005 8:51:29 PM

this is seriously frustrating me...

I tried running norton and it got stuck (after 2.5 hours) on a bunch of AIM files...I uninstalled AIM then redownloaded it, but I've not yet installed it...so I dont know if that'll help the IM issue

my other issue still exists though...the internet seems like it only connects every few seconds...it takes appx 5 times of refreshing a page for anything to actually load...the rest of the time I get that "connection test failed" message


argh!!!! ideas? pleeease!

11/8/2005 9:20:26 PM

that's happened to me before when my wireless connection was off and on

each time you try to sign on to AIM, it's going to increase the time by a few minutes

just close the application all together and get your internet working properly

11/8/2005 9:23:30 PM

wtfreaking f***....now I'm getting a message that AIM.exe is not a valid win32 application

what the hell does that mean

what happened to my commputer

11/8/2005 9:31:59 PM

I'm gonna call it, GraniteBalls with the win on this one

11/8/2005 9:41:46 PM

http://www.pwned.nl

[Edited on November 8, 2005 at 9:50 PM. Reason : use trillian]

11/8/2005 9:50:08 PM

^ seconded

11/8/2005 9:57:23 PM

so, you use cable modem to connect. if this is the case, then you definitely have a virus / dialer of some sort. Whatever you do, DO NOT plug your computer into a phone line. period. if you do, you will have an assininely high phone bill next month. If anything, make sure that your phone-based modem is disabled by going into device manager and disabling the modem.

Next, you'll probably have to boot into safe mode and run all of your A/V software, spyware, adware programs and shit. Next, give us a HijackThis! log of your computer.

So yeah, first thing's first, assuming you are using windows, boot into safe mode and run all of your virus stuff from there. keep rebooting and running those things in safe mode until you get no more of them. That will usually solve the problem...

for reference:
http://www.thewolfweb.com/message_topic.aspx?topic=197114

it pretty much details everything you need to do.

11/8/2005 10:28:16 PM

ok this is going to sound really stupid, but why can't I install AIM.exe??? it says it isn't a valid Win32 application? what am I doing wrong, and how do I d/l IM so that it actually installs?

so frustrated

11/9/2005 5:03:05 PM

have you ran scans in safemode? Try downloading the free trial version of SpySweeper http://www.webroot.com/consumer/downloads/?WRSID=d6d1fe01a148ae4464b786539890a01e It seems to catch a lot of things that AdAware and other spy detectors won't catch. Hit ctrl-alt-del and see how many processes are running and what they are. Try downloading trillian for instant messaging.


[Edited on November 9, 2005 at 5:41 PM. Reason : ]

11/9/2005 5:28:04 PM

format yo shit

11/9/2005 5:33:09 PM

JSnail, you need to offer somebody on Tech Talk like $20 (or a case of beer) to come over for an hour an fix your computer. Seems like a lot, but considering the frustration level thus far, and (guessing) the amount of time it will take to fix it, it is probably worth it. Shops will charge $30-$60 minimum.

11/9/2005 5:57:26 PM

haha, we charge about $80 on average for spyware/virus removal.

11/9/2005 6:49:50 PM

I ran the scans in safe-mode...only caught 1 spyware but no viruses. After rebooting, I'm still having trouble connecting to the internet (again, I think its a cable hookup...the people I'm renting from have the damn room locked that has the internet stuff in it). I still can't get AIM to install...will Trillian have my buddlist from IM?

11/9/2005 7:25:08 PM

aim buddy lists are saved on the aim server.

11/9/2005 7:26:48 PM

Logfile of HijackThis v1.97.7
Scan saved at 7:24:25 PM, on 11/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\AOL\1130849053\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jennifer Snell\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ncsbi.gov/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ncsbi.gov
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Roadrunner
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb06.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [AS00_Gear311T] C:\Program Files\NETGEAR\WG311TSU\Utility\Gear311T.exe -hide
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1130849053\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Wireless PCI Card Configuration Utility.lnk = C:\Program Files\Linksys\WMP11 Config Utility\WMP11CFG.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Spyware Doctor (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: WeatherBug (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc2.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094317234451
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124057600953
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab

11/9/2005 7:27:55 PM

http://www.hijackthis.de

11/9/2005 7:30:19 PM

Ditch AIM. Get Gaim.

http://gaim.sourceforge.net/

11/9/2005 11:54:08 PM

OK so all of a sudden I can get on the web (at least for now), but I cant connect to Trillian. And I tried to use AIM Express, and it seemed like it worked...so why isn't Trillian connecting?

And unfortunately I never was able to figure out what exactly the problem is...all I did is run ad-aware/spybotS&D/antivirus but nothing aside from the random spyware was found.

11/10/2005 8:33:59 AM