this woman i know is trying to cancel her suncom plan. She just got it a month ago and she got three lines (for her, her husband, and son)

She is moving to her new house and she gets no service at all.

She has been on tech/customer support for the last hour or so. They're just giving her the run around. She really wants to cancel but it's 200$ a line to cancel. So she would have to pay 600$ to cancel. Any suggestions?

[Edited on February 24, 2006 at 3:52 PM. Reason : s]

2/24/2006 3:52:09 PM

"I want to speak to your supervisor."

2/24/2006 3:53:27 PM

first mistake was getting suncom

2/24/2006 4:00:44 PM

Repeat after me, "I'm moving out of the service area. By law, you have to let me out of my contract without penalty."

2/24/2006 4:16:00 PM

SOURCES

2/24/2006 4:16:55 PM

Quote :

""I'm moving out of the service area. By law, you have to let me out of my contract without penalty.""

lnk plz ?

2/24/2006 5:02:45 PM

why do you need a link to tell her to say that?

have her say that. if it doesn't work, then then try to find proof.

2/24/2006 5:15:33 PM

they will require proof that you are moving out of their service area. I was able to do that when i got orders to florida. i had to fax them my orders.

if she is still in the service area and just doesn't get signal in that one spot (IE: she's still in north or south carolina, just in a dead spot) then this method won't work


however, calling them every time that you want to make a call and can't will eventually get on their nerves and they will be begging you to drop the service.

2/24/2006 9:34:17 PM

find someone to take over the lines, maybe pay them some money

2/24/2006 9:35:05 PM

the out of serviec area will work, tell them you will turn the phoens back in.

2/25/2006 5:06:21 PM