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 Message Boards » » PARTSAMERICA.COM (advance auto online) Page [1]  
optmusprimer
All American
30318 Posts
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what a huge pain in the ass

0) billed my card twice then waited a week to credit anything back
1) sent wrong belt
2) 3 failed attempts to process an in-store return
3) worthless calls to 800 number
4) now i have to send something snail mail and wait a week to get my refund?



WILL NOT DO BUSINESS AGAIN

3/21/2006 10:29:38 AM

Maugan
All American
18178 Posts
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That sucks.

I got sent a vehicle tax bill AGAIN for something I paid back in November.

I have to deal with the government now. I hope you can feel my pain,

3/21/2006 10:38:12 AM

optmusprimer
All American
30318 Posts
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not to mention the first in-store return was fucked up by none other than the district manager himself

3/21/2006 10:39:05 AM

Igor
All American
6672 Posts
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joel you not gettin no luck in the automotive parts and service field

3/21/2006 10:40:01 AM

optmusprimer
All American
30318 Posts
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oh my luck is changing.

3/21/2006 10:42:22 AM

Grapehead
All American
19676 Posts
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ive used it once, no problems here.

3/21/2006 10:45:01 AM

beethead
All American
6513 Posts
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Quote :
"2) 3 failed attempts to process an in-store return"


guess you should have just gone to the store in the first place....

3/21/2006 10:58:06 AM

optmusprimer
All American
30318 Posts
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yeah well now we know, and knowing....





the thing is, there was like 15 items I was ordering all at once and I wanted to make sure they got it right. good luck getting an order that big right in the store.

3/21/2006 11:03:30 AM

zxappeal
All American
26824 Posts
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Fuck all that noise. I always look it up online, check availability, and then go to the store and buy it. I do not trust ANYBODY to look up my parts for me, unless it's something that they can't fuck up (like spark plugs for a throttle body SBC or something like that).

I'll walk into the store, commandeer a terminal, and look up shit myself. The fellas at Western Blvd have gotten to where they'll hand me the keyboard.

Quote :
"not to mention the first in-store return was fucked up by none other than the district manager himself"


Bill is a pretty big hardass, and usually won't give you an inch.

3/21/2006 11:45:04 AM

optmusprimer
All American
30318 Posts
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different DM

3/21/2006 11:46:47 AM

zxappeal
All American
26824 Posts
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Which store? Who's the DM?

3/21/2006 11:48:31 AM

optmusprimer
All American
30318 Posts
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4660- biggest store in the state. DM is jamie

3/21/2006 11:50:49 AM

zxappeal
All American
26824 Posts
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Durham? Holloway St?

3/21/2006 11:52:04 AM

optmusprimer
All American
30318 Posts
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nuh uh hillsboro st

[Edited on March 21, 2006 at 11:52 AM. Reason : oops hillsboro rd]

[Edited on March 21, 2006 at 11:52 AM. Reason : yes durham]

3/21/2006 11:52:31 AM

zxappeal
All American
26824 Posts
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ah so...you getta fuckee suckee without suckee.

3/21/2006 11:53:12 AM

optmusprimer
All American
30318 Posts
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yeah i actually have some connections in the company still from when i worked there, but i save them for special situations.

3/21/2006 11:54:42 AM

plumturboeg6
Veteran
448 Posts
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rockauto.com has "solid" service

no really...a lot of times, cheaper than advance/parts america too

3/21/2006 12:00:15 PM

optmusprimer
All American
30318 Posts
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but the fucking point is partsamerica/advance advertises "easy in store returns"

3/21/2006 12:01:54 PM

tchenku
midshipman
18586 Posts
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Quote :
"I'll walk into the store, commandeer a terminal, and look up shit myself. The fellas at Western Blvd have gotten to where they'll hand me the keyboard."


omg

3/21/2006 12:09:06 PM

 Message Boards » The Garage » PARTSAMERICA.COM (advance auto online) Page [1]  
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