My bro's laptop won't go to its desktop. Right after the the Windows XP loads, it just goes blank. I was just changing the power settings on his laptop, then his Spybot S&D thing pops up asking if it should deny some executables. I just x-ed it and denied some stuff. I restarted his computer and then after loading it just blank. I tried restarting it to safe mode but won't go to safe mode either. I dunno what I did but please help.

[Edited on November 4, 2006 at 9:13 PM. Reason : ..]

11/4/2006 9:12:39 PM

sometimes spybot runs a scan on reboot & u have to wait for it to finish

11/4/2006 9:14:41 PM

boot in safe mode and do a system restore

11/4/2006 9:20:58 PM

i.e. hit F8

11/4/2006 9:22:13 PM

I can't go into safe mode what-so-ever...it get's stuck listing all those drivers i'm guessing and ends at MUP.exe or somethin and just stays there

11/4/2006 9:25:34 PM

I had a similar problem a few days ago. I unplugged all my usb devices and windows booted up fine. It turned out to be something funky with my IPOD (probably a driver). I removed the IPOD and bam it booted perfectly.

11/4/2006 10:23:09 PM

mine was acting weird for a simlar reason and also got stuck in the safe mode boot sequence. i restarted it a few more times and it acted like nothing had happened.

11/4/2006 11:07:34 PM

MUP.sys? Usually that's an indication of a graphic driver incompatibility ... (note, it's not MUP, the next file that loads after it is what gets stuck ... the graphics driver); see it with Sysprep a lot. Weird it is showing up on a laptop though.

You are pretty much screwed on this item if you can't get into safe mode. Reinstall Windows. 90% of your apps should still work fine. Just make sure you get security updates after you reinstall.

[Edited on November 5, 2006 at 10:08 AM. Reason : .sys, not .exe, dur]

11/5/2006 10:05:49 AM