I heard they recently laid off ~500 American employees and outsourced them to (a callcenter? in) India...anyone know if this is true, or have any details/links?

I've always banked with them, but recently I've had some maaaajor letdowns, and now this. If it's true, I'm cashing out and taking my "business" elsewhere.

[Edited on February 13, 2007 at 2:28 AM. Reason : cvbncn]

2/13/2007 2:24:36 AM

500 is nothing in the big picture of BofA

2/13/2007 2:28:41 AM

oh, and link to "recent" article

2/13/2007 2:34:54 AM

We should be proud of this. Bank of America = World Domination.

2/13/2007 2:37:16 AM

They lost one of my paychecks last year, it really fucked up my finances for a while.

2/13/2007 2:57:19 AM

Quote :

"If it's true, I'm cashing out and taking my "business" elsewhere."

Are you going to do this for every company you want to do business with? If so, you are going to have fun doing research on every company before you do business with them. In addition to whatever is reported externally, you'll also need to get an in-depth of their internal practices and procedures and see if you agree with them. Thus, you'll probably have a hard time finding places to do business / services unless its a small shop, locally owned + operated.

(Link plz, and why be concerned when only 0.28% of their workforce is shifting?)

2/13/2007 7:53:14 AM

Quote :

"So Shinnick, who resides on Nob Hill, stopped by a BofA branch near Union Square in early January. He said he asked a teller if sufficient funds existed in the BofA business account to cover the check. "She said it was a valid account and that there were funds to cover it," Shinnick recalled. "I said, 'Great,' and asked to cash the check." He signed his name on the back. What Shinnick didn't know is that he'd just become party to a crime. The bank account may have been real but the check was phony. What he also didn't know is that, according to the police report for the case, a warning had been placed in BofA's computer system to watch for fraudulent checks drawn on the account in question. The teller contacted the business and was informed that no check had been written to Shinnick for $2,000 or any other amount. She immediately passed the check to the branch manager. "I saw him talking on the phone and staring at me," Shinnick said. "A few minutes later, four SFPD officers came into the bank. They didn't say a thing. They just kicked my legs apart and handcuffed me behind my back." The police report for Shinnick's arrest says he was taken into custody "for the safety of the bank employees as well as the bank customers." Shinnick said he was never read his rights. He said he was instructed by one of the cops to keep his mouth shut and not say anything. Shinnick said he remained handcuffed in the bank lobby for about 45 minutes while the police spoke with BofA workers."

http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2006/08/30/BUGTGKRHSF1.DTL

2/13/2007 8:12:00 AM

Quote :

"500 is nothing in the big picture of BofA"

I'll bet those unlucky 500 aren't of that school of thought.

2/13/2007 9:41:21 AM

Quote :

""500 is nothing in the big picture of BofA""

read what perlith said too - how many things do you own that were made outside of this country....it's not like the people you talk to on the phone from america are any smarter

2/13/2007 1:22:59 PM

Quote :

"I heard they recently laid off ~500 American employees and outsourced them to (a callcenter? in) India...anyone know if this is true, or have any details/links?"

is the issue at hand. i'm aware 99% of the products and services I enjoy aremade possible by the cheap labor afforded by international outsourcing. this has more to do with the aforementions "maaaajor letdowns." the layoffs are icing on the cock

2/13/2007 4:44:59 PM

Ok, so this is just a BOA bitch whine and moan thread. Most of us can probably contribute something in that regard. If you don't like the way you are being treated, yes, take your business elsewhere. Good for you.

2/13/2007 5:04:50 PM

If that pisses you off, just read the new article about them in todays Wall Street Journal

2/13/2007 10:56:24 PM

Is it BOA that is offering Credit Cards to people without Social Security numbers?

2/13/2007 11:00:54 PM

FUCK YOU AND YOUR MOM

2/14/2007 1:27:26 AM

there stock has made me a lot of money, would never bank with them though.

2/14/2007 2:56:27 AM

their stock also recently took a down turn

2/14/2007 3:24:12 AM