i just purchased a new laptop on friday and already got the dreaded blue screen tonight. it is running system recovery right now, but is this a sign that there is more trouble to come and i should return the laptop for another one?

Hewlett-Packard - Special Edition Pavilion Notebook with AMD Turion™ 64 X2

dv6258se

2/19/2007 11:07:45 PM

i get blue screens occasionally on my e1505 inspiron... idk why... computers aren't perfect, maybe it is normal

[Edited on February 19, 2007 at 11:09 PM. Reason : ]

2/19/2007 11:09:04 PM

well i had my last laptop for 2 years before i got a blue screen and after getting that i had to replace the hard drive

2/19/2007 11:10:36 PM

yes return it while you can.

2/19/2007 11:31:17 PM

Well it shouldn't blue-screen out of the box. If it does it again you can try and argue for an exchange. They might tell you to go honor your warranty through the manufacturer though (and leave you without a computer for 3 months as you send it out, get it sent back, send it out, over and over).

2/19/2007 11:39:45 PM

Quote :

"Well it shouldn't blue-screen out of the box. "

^signed.


whoever you bought it from should have a return policy that extends at least somewhat past 4 days. politely refuse to take anything less than a full exchange on the spot.

2/20/2007 12:35:45 AM