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 Message Boards » » taking notes while on the phone with customer svc Page [1]  
ambrosia1231
eeeeeeeeeevil
76471 Posts
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F5 in notepad inserts timestamp


/PSA

[Edited on December 21, 2007 at 11:52 AM. Reason : VVthanks ]

12/21/2007 11:44:33 AM

lmnop
All American
4809 Posts
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this thread is relevant to my interests

12/21/2007 11:46:04 AM

SymeGuy69
All American
11036 Posts
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F5 on mine.

[Edited on December 21, 2007 at 11:49 AM. Reason : +]

12/21/2007 11:48:40 AM

fredbot3000
All American
5835 Posts
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i never knew that. thank you for this information.

12/21/2007 11:50:25 AM

ambrosia1231
eeeeeeeeeevil
76471 Posts
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^^^you must be a sprint or cingular customer

12/21/2007 11:59:02 AM

Duck
All American
4708 Posts
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customer svc systems autostamp accounts with exact time, date, second. EVERY time you call.

which works out when we run into lying motherfuckers..."WELL I CALLED YESTERDAY AND TOLD THEM MY PHONE WAS BROKEN..."

12/21/2007 2:57:13 PM

evan
All American
27701 Posts
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i never knew this

thx2u

12/21/2007 2:59:57 PM

Walls1441
All American
10000 Posts
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[old]

even though most people (including myself) didn't know this.

12/21/2007 3:00:59 PM

FykalJpn
All American
17209 Posts
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having a phone that records all my calls ftmfw

12/21/2007 5:29:37 PM

Str8BacardiL
************
41752 Posts
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WAT?

12/21/2007 6:06:07 PM

FykalJpn
All American
17209 Posts
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ftmfw

12/21/2007 6:08:43 PM

ImYoPusha
All American
6249 Posts
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if you have to take notes about your bitching, then you bitch to customer service way too much.

12/21/2007 7:01:26 PM

Rat
Suspended
5724 Posts
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ambrosia, thank you for your contribution

12/21/2007 7:06:03 PM

roddy
All American
25833 Posts
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^^thought everyone knew that about her.

12/21/2007 7:10:11 PM

ImYoPusha
All American
6249 Posts
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why would i know anything about her?

12/21/2007 7:24:12 PM

ambrosia1231
eeeeeeeeeevil
76471 Posts
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Quote :
"if you have to take notes about your bitching, then you bitch to customer service way too much."


If they would do what they say when they say they'll do it, I wouldn't have to call so much.

Also, will you remember the rep's ID number two weeks later? Yeah, I thought not

12/21/2007 7:26:14 PM

FykalJpn
All American
17209 Posts
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Quote :
"why would i know anything about her?"


i ask myself this a lot

12/21/2007 7:27:06 PM

ImYoPusha
All American
6249 Posts
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Quote :
"Also, will you remember the rep's ID number two weeks later? Yeah, I thought not "


i can guarantee that reciting some minimum wage call center workers badge # will accomplish absolutely nothing. In terms of tracking down with whom the problem occured.

Quote :
"If they would do what they say when they say they'll do it, I wouldn't have to call so much.
"


this is so damn true tho

[Edited on December 21, 2007 at 7:32 PM. Reason : /]

12/21/2007 7:31:42 PM

ambrosia1231
eeeeeeeeeevil
76471 Posts
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Quote :
"
i can guarantee that reciting some minimum wage call center workers badge # will accomplish absolutely nothing. In terms of tracking down with whom the problem occured."


It does. It's yet another signal to whomever you're speaking to that you're not someone to try and snow, lie to, or jerk around

12/21/2007 7:34:23 PM

FykalJpn
All American
17209 Posts
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will you jerk me around ambrosia?

12/21/2007 7:35:11 PM

ambrosia1231
eeeeeeeeeevil
76471 Posts
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Quote :
"if you have to take notes about your bitching, then you bitch to customer service way too much."


I bitch too much, huh?

Because yet again, there's ~$70 in data usage charges that shouldn't be there, even though I have called TWICE now about this issue, and I'm assured each time that the unlimited data package has been reinstated on my account.

Seeing as how I'm calling the not-so-secret, but supposedly really helpful number, having a record of these calls is going to be a big help.

[Edited on January 9, 2008 at 9:53 AM. Reason : ldfkj]

1/9/2008 9:39:13 AM

FykalJpn
All American
17209 Posts
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Quote :
"I bitch too much, huh?"


customer service aside, can you really argue with that statement?

1/9/2008 5:51:43 PM

TreeTwista10
minisoldr
148337 Posts
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if you're on a BlackBerry and you type 'L' 'T' (dont need to capitalize) it inserts the timestamp

1/9/2008 5:58:57 PM

 Message Boards » Chit Chat » taking notes while on the phone with customer svc Page [1]  
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