Order Status

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Order Number: *********

Last updated: 01/08/2008
Product ID Description Qty. Order Date Tracking #
I335 I335 1 2007-12-31 955308486599
Status:

This order has not shipped as additional information is required to complete the processing of your order.

1/8/2008 3:43:11 PM

Quote :

"pone"

poon?

1/8/2008 3:44:11 PM

I had this issue when I got my phone. It took THREE FUCKING WEEKS to get it right. Same deal, I was holding the phone in my hand and they were telling me it hadn't shipped.

Sprint FTL

1/8/2008 3:44:52 PM

So how do I get past the foreign "activations dept" to a place I can convince someone the phone is not active on another line I am holding it in my hand at it says "NO SERVICE" on the screen.

1/8/2008 3:45:54 PM

then bring it do a store, and we can activate it for you.

1/8/2008 3:47:10 PM

hang up, try again. Use the number here http://gethuman.com/

It's a crapshoot as to which call center you get routed to, but I've only ever gotten a foreign call center when I call after business hours.

If that fails, PM me.

[Edited on January 8, 2008 at 3:48 PM. Reason : wow im' tired]

1/8/2008 3:48:06 PM

^^have you ever been to a sprint store?

[Edited on January 8, 2008 at 3:49 PM. Reason : ^]

1/8/2008 3:48:39 PM

Quote :

"then bring it do a store, and we can activate it for you."

It's a SERO line, does that matter? And yes I got the Indian person by calling the SERO number.

Quote :

"have you ever been to a sprint store?"

Not if I can help it. Back before the merger the people in there were not complete dumbasses. After all the stores merged I went to the crossroads one, took my blackberry in there, waited a half hour, then was told they did not know how to activate a blackberry with a sim card and the best thing to do was call customer service.

MIND YOU THEY HAD THE SAME PHONE ON DISPLAY IN THERE.

1/8/2008 3:49:03 PM

poned

1/8/2008 3:50:35 PM

if it's SERO, I'm not sure if we can look those up. if you want to PM me your cell, i'll see if I can pull it up.

Quote :

"have you ever been to a sprint store?"

yeah, I work in one. I Tend to come here pretty regularly.

1/8/2008 3:56:01 PM

Quote :

"And yes I got the Indian person by calling the SERO number."

That took me to India too, the girl I got had no clue how to port my old # from another carrier. Took 3 calls to get that one right.

For what I'm paying though, I can deal with a few hassles.

1/8/2008 4:08:35 PM

Quote :

"yeah, I work in one. I Tend to come here pretty regularly."

the point, like bacardi alluded to, is that every sprint store i've ever been to sucks ass--i'd rather rather deal with customer service

1/8/2008 4:12:56 PM

Quote :

"then bring it do a store, and we can activate it for you."

I had mine in the store for 3 weeks, and they still took that long to activate.

Nextel was awesome, Sprint sucks something awful to bring them down that far.

1/8/2008 4:13:48 PM

^was that a sprint corporate store, or an authorized dealer? I cant imagine why it would take more than 5 minutes to activate a phone unless there was an issue somewhere with the ESN.

Even then, shouldn't take long at all.

1/8/2008 4:15:21 PM

Just got that BlackBerry 8830 from retention today, now I am emailing them to get that one cut on.....lets see how this goes.

1/9/2008 6:01:57 PM

what email are you using. the retention rep i spoke to last was an incompetent moron and didn't want to help me out in the least, despite my 4 year stint with them and being out of contract.

I just want to switch plans to sero and get an HTC phone to replace my shitty broken treo

1/9/2008 6:19:25 PM