question for you: what happens when stuff is returned as defective and it really IS defective? does your store absorb the cost for that product or is your money refunded by the manufacturer?

for example, before targus FINALLY changed their design, i bought one of their laptop power bricks to replace mine, which had died...well, the stupid thing died after a month, and instead of paying $20 to ship it back to targus, i went to BB, bought a new one, and returned the old one in the packaging as "defective" on the new receipt

i did this (literally) 3 or 4 times, since they KEPT dying...yes, i could have bought a different brand, but i'd already doled out $80 for that one

i'm about to do it again, with a different product, but i feel bad because i don't want BB/CC to be penalized, i want the manufacturer to pay for producing and selling absolute crap

so what happens to the defective stuff?

1/11/2008 11:18:32 AM

no idea

but I'd never feel bad for BB or CC...those motherfuckers are killing it regardless

1/11/2008 11:19:42 AM

it gets sent back to the company.

1/11/2008 11:20:36 AM

Back to company, no one but the manufacturer or distributer eats it. Where we order from the companies dont even want it back, most of the times they credit it and people buy lots of the damaged goods lol.

1/11/2008 11:25:45 AM

you feel bad for best buy and circuit city? they'll rape you in the ass without eeven thinking about it.

1/11/2008 11:29:31 AM

and steal your porn too

1/11/2008 11:30:19 AM

^^ i don't feel bad for THEM...it's just that i don't think they're the ones that should pay since it's not their mistake, it's the manufacturer's...though now that i know that i can stick it to the manufacturer, i'm going to do this even more

1/11/2008 11:36:23 AM

I have a question as well. Are BB and CC employees supposed to know what they are talking about when they talk about a product? Well, they don't, EVAR!

[Edited on January 11, 2008 at 11:42 AM. Reason : about.]

1/11/2008 11:37:55 AM

lol. its not like they are trained or anything.

i used to sell high end makeup and they never trained me on shit, i just made everything up and tried to sound smart.

rarely trust instore peoples opinions, do your own research.

1/11/2008 11:39:22 AM

Quote :

"i just made everything up and tried to sound smart. "

Just like you do on tdub.

1/11/2008 11:41:07 AM

Yeah...that is the only way I don't get had by those people. Don't ever buy a TV or phone from them.

[Edited on January 11, 2008 at 11:44 AM. Reason : ...]

1/11/2008 11:43:40 AM

The manufacturer gives them credit for the returned products the vast majority of the time. Any small electronic falls in this category (other than computers).

Some accessories they don't get credit for at all but on most of those they have like a 900% margin (19.99 thing cost them 2.13, etc).

Large electronics and appliances they usually send back for repair and then put them back on the floor as "open box" when they come back. Unless you get a really good deal on an open box item I would avoid it like the plague.

I can pretty much guarantee you they are not losing on that cord you keep bringing back. They get credit for it & they probably had a retarded markup on it.

1/11/2008 12:34:34 PM

hdmi cables at best buy are marked up over 1000%!

1/11/2008 12:57:51 PM