We've spoken with Triad Telecom but there rates are just laughable, anybody know of some other reliable VoIP providers?

3/11/2008 2:31:48 PM

hosted pbx?

3/11/2008 3:55:09 PM

The only local ones I know of are:

FeatureTel.com
Bandwidth.com

we use SIP trunks from bandwidth.com at our office.

In general you will need to use a T1 to get any guarantee of reliable service, which is expensive if you are comparing it to a cheap product like vonage or packet8.

3/11/2008 6:15:38 PM

http://www.verizonbusiness.com/us/products/voip/
</company plug>

3/12/2008 7:15:11 AM

We have our own PBX Server.

FeatureTel - Requires you get a T1 from them, very expensive
Bandwidth.com - Currently discussing pricing
Verizon Business - Requires you get a T1 from them, very expensive

3/13/2008 3:05:55 PM

By the way, the PBX server is an Asterisk server.

3/13/2008 3:17:25 PM

I have to so I have been very happy with featuretel. Jon Carnes over there is awesome, provides a great service. Might have some costs there, but I have had him personally deliver gold plated ethernet cables to our server room, just to make sure issues weren't on out end.

3/13/2008 4:12:47 PM

gold plated ethernet cables, eh?

3/13/2008 4:28:13 PM

ITS THE NEWEST THING IN THE CRIB MKMAY

3/13/2008 4:48:30 PM

We're gonna try one of these out with verizon some time soon. All I remember about the pricing is that the model is fucking stupid.

But in theory if we use a sip router we can get rid of the t1 cards in our asterisk servers. Which would be cool. Although we could do the same thing by plugging some t1s into a media gateway.

3/13/2008 5:05:04 PM

oh shiz, gold plated cables

did they help??

3/13/2008 8:17:37 PM

I have 6 lines through Primus http://www.primustel.com and they're pretty reliable. We use a talkswitch http://www.talkswitch.com with 4 lines of VOIP and 2 of the analog trunks connected to one of primus' ATA's.

$39.99/mo + taxes unlimited us/canada, reasonable intl rates.

They also offer a $15/mo plus .04/min metered plan.

They own a lot of their network (I don't really know what %) and actually terminate calls for Vonage.

We also have FIOS (here in Tampa) provisioned at 20/5Mbps, so I don't have to fuck around with a T1 cramping my style.

[Edited on March 15, 2008 at 10:19 PM. Reason : .]

3/15/2008 10:17:46 PM

We went with Bandwidth.com

Installation wasn't bad, just their support team is a bunch of idiots, wondering why I was having trouble.
*I need to know the host IP address.
*The what?
*You're a support tech right?
*Yeah why?
*How do you not know your own IP address?!?
*Well it varies for each customer
*You're kidding me, right
*I'm going to have an engineer call you back, they should call within 48 hours
* `slams head on desk`


The sad part is that was a real conversation.

3/27/2008 11:36:52 AM

To add insult to injury they can't seem to properly process a credit check so we don't have international calling yet!

3/31/2008 2:54:17 PM