pureetofu
All American
2748 Posts
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So I'm trying to get FreePBX operating properly in the office, however I've run into a huge snag when using the FollowMe function.
When using the "Confirm Call" function the call can't be answered on any line other than the primary, as soon as you pick up the alternate number the system disconnects you. Below is the output from the server:
-- Zap/4-1 answered Local/9760XXXX@from-internal-01b6,2
-- Local/9760XXXX@from-internal-01b6,1 answered Local/RG-3805-97607917#@from-internal-992b,2
-- Executing [s@macro-confirm:1] Set("Local/9760XXXX@from-internal-01b6,1", "LOOPCOUNT=0") in new stack
-- Executing [s@macro-confirm:2] NoOp("Local/9760XXXX@from-internal-01b6,1", "CALLCONFIRMCID: ") in new stack
-- Executing [s@macro-confirm:3] Set("Local/9760XXXX@from-internal-01b6,1", "__MACRO_RESULT=ABORT") in new stack
-- Executing [s@macro-confirm:4] Set("Local/9760XXXX@from-internal-01b6,1", "MSG1=incoming-call-1-accept-2-decline") in new stack
-- Executing [s@macro-confirm:5] Read("Local/9760XXXX@from-internal-01b6,1", "INPUT|incoming-call-1-accept-2-decline|1||1|5") in new stack
-- Accepting a maximum of 1 digits.
-- User disconnected
9760XXXX is the number to have the call forwarded to, and works when dialing directly.
The primary phone rings, passes ring to secondary line(s), answer secondary line, call disconnects on secondary, caller still hears ring until time expires.
Ideas?
[Edited on March 27, 2008 at 11:25 AM. Reason : Removed phone number] 3/27/2008 11:25:20 AM
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evan
All American
27701 Posts
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it's disconnecting because you haven't set up the confirm message
there isn't one recorded by default (even though freepbx would lead you to believe otherwise)
record something like "press 1 to accept, 2 to drop" and set it to the confirm message 4/10/2008 1:04:36 PM |
