my internet is being gay, and the only website that will load is tww for some reason so i can't look it up online

to make it easier:

http://www.timewarnercable.com


thx

[Edited on May 11, 2008 at 9:25 PM. Reason : someBone]

5/11/2008 9:24:40 PM

8004twcnow

[Edited on May 11, 2008 at 9:25 PM. Reason : twc]

5/11/2008 9:24:58 PM

^

5/11/2008 9:29:05 PM

you should always keep the numbers to pertinent customer services in you cell. i know it seems lame but times like this is comes in handy.

5/11/2008 9:29:57 PM

tww has a google search on the home page

5/11/2008 9:30:01 PM

^^

5/11/2008 9:30:13 PM

def got the xbox hotline stored

5/11/2008 9:30:47 PM

just check one of the phone books that i'm sure you get every week

5/11/2008 9:33:59 PM

^^ hahaha. nerd.

5/11/2008 9:34:25 PM

919-595-4892
24 hr cust service

5/11/2008 9:40:06 PM

^^ never know when the rrod is going to strike!

5/11/2008 9:45:17 PM

been on hold for 17 mins

damn is there a way to change services online? i thought you can only upgrade your shit online and you have to call them if you want to downgrade

5/11/2008 9:50:08 PM

hey can you tell them to go back to the old digital menu, this new shit is awful.

5/11/2008 10:28:30 PM

^ people have been complaining for over a year, it ain't happening

visit the avs forum

[Edited on May 11, 2008 at 11:12 PM. Reason : wasn't as horrible as i thought it would be though]

5/11/2008 11:11:39 PM

Does anyone know where I'm supposed to return my DVR box and cable modem in Raleigh? I just recently had my service disconnected and told them I would drop the equipment off myself, but I didn't think to ask where. According to google there's a store on Atlantic Avenue, but on TWC's site it doesn't say anything about a store being there, nor does it have any information about where to return equipment.

I tried calling to find this out and all I got was a busy signal. Also if you know the hours of any store you recommend, that would be appreciated as well.

6/17/2008 12:18:53 PM

yes, there is a store off of atlantic. and yes you can take your stuff there.

6/17/2008 12:19:44 PM

NM

[Edited on June 17, 2008 at 12:20 PM. Reason : slow]

6/17/2008 12:19:50 PM

SOMEBONE

GET

NUMBER

6/17/2008 12:20:02 PM

^^^, ^^ Thanks. Do yall know their weekday hours by any chance?

[Edited on June 17, 2008 at 12:21 PM. Reason : Tried calling myself, but TWC inadequacy struck again]

6/17/2008 12:20:48 PM

ugh i tried to downgrade my service yesterday since i won't be living in my condo for a few months and it took me like over an hour on the phone to try to do it. then i was just like fuck it and went to the place dropped of my box and modem and the lady was super nice (this was in gboro though) took less than FIVE minutes.

twc is death. they weren't trying to sell me on other products either they were just being really really difficult and making it impossible to cancel. she was like ok "name, address, phone number, account number, social, etc etc" WHICH they should have in the system. and she kept asking me additional things saying that she needed more to access my account. i was like, the last time i completely cancelled my twc service it wasn't this difficult. and all i was trying to do was go down to basic for a few months. i got transferred about fifty eleven times. all while listening to some recording about how customer service is their number one priority.

yea fucking right.

6/17/2008 12:23:36 PM

twc is awful, this is true...that's what virtually no competition will do, i guess

6/17/2008 12:25:16 PM

M-F 8-6
sat. 9-1

6/17/2008 12:25:16 PM

^ Thanks a lot man!

6/17/2008 12:26:15 PM