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TreeTwista10
Forgetful Jones
148122 Posts
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1. Marathon Imaging - 818-787-5377

2. Kelly Printing - 702-737-3004

feel free to add

Also part of the reason I made this thread is to share this story from today:

Today I got a call from Kelly Printing in Vegas about some high yield toner cartridges for a printer at work. I already knew they were scammers but I decided to play along and see if I could get them to send me a free cartridge without agreeing, so I could cite Title 39, United States Code, Section 3009 which would allow me to keep the free cartridge. But they wouldn't bite.

I asked what their return policy was and she kept saying "we'll take care of it" so I was like "so I can send it back for free and thats it, or you'll send me another cartridge" and she was like "I've been here for two years and I don't know our return policy because nobody has ever wanted to return the cartridges." She also claimed she was an assistant manager. Yet somehow nobody knows the return policy...

I then told her I'd think about it, and can I visit their website to purchase the toner cartridges if I change my mind? She tells me how they are redoing their site and its not up (even though she's worked there for 2 years supposedly). So I ask for the URL for once the site gets up and she's like "I think its KellyPrinting@Aol I think" and I'm like "no, what is the URL" and she again tells me a fake email address. So she's worked there for 2 years, and doesn't know their website...Then I ask to speak to someone in their IT department about the website, and she says she'll call me when the site is up and then hangs up.

Feel free to call them and fuck with them and share stories

11/18/2009 4:09:27 PM

Pikey
All American
6421 Posts
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Paypal

11/18/2009 4:10:00 PM

V0LC0M
All American
21263 Posts
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haha that's awesome

11/18/2009 4:15:53 PM

synapse
play so hard
60929 Posts
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http://www.ripoffreport.com/Telemarketers/The-Kelly-Group-Kell/the-kelly-group-kelly-prin-de329.htm
http://www.ripoffreport.com/Computer-Software/The-Kelly-Group-Inc/the-kelly-group-inc-kelly-pri-cap74.htm

11/18/2009 4:30:18 PM

Golovko
All American
27023 Posts
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Quote :
"We sold Mr. W ink jet cartridges on June 5, 2008, not his daughter. Our terms are standard net 30 days. We started trying to collect our invoice towards mid July because it was due. We first talked to Mr. W on July 28, 2008 and he said that maybe he will pay us in a few weeks. This makes the invoice becoming very past due, but okay we could wait a little longer. At least he acknowledged the bill, and gave us a promise for payment.

When we did not receive payment in a few weeks, we started calling again for payment. By mid August we were now being told by Mr. W's daughter, Katie, the her dad refused to take our calls. When we tried to inquire about payment, she said he is the only one who can help us, and he will not get on the phone with us.

By the end of August, after repeatedly being told that Mr. W refused to get on the phone with us, and by the way, to date had never mentioned any thing about defective products, this seriously past due account was given to our collections manager to determine whether this account should have their non payment be reported to Dun & Bradstreet and written off. When the manager called on August 29, 2008, our manager talked to Mr. W's daughter and she stated he would not talk to us and he is the only one who will determine payment status. Our manager said that Mr. W was being childish for not coming to the phone and he needs to deal with this past due invoice. Mr. W's daughter screamed at our manager and hung up on her.

On September 2, 2008, our collections manager again called trying to talk to Mr. W, since he is the only person who can pay his invoice that was now about 90 days out. Katie, his daughter, answered the phone and of course screened the call as she always did, and when we identified ourselves said she wanted to talk to a manager. We said we needed to talk to her father. She yelled, “Dad this is Kelly Printing…pick up the phone and tell them they have to talk to me.” Mr. Wpicked up the phone and said, “You have to talk to my daughter” and hung up the phone. This is when Katie was demanding to speak to a supervisor. She was then informed she was speaking to a supervisor. She refused to believe she was speaking to a supervisor but eventually said they will get payment out, to stop harassing them or they will sue us. The manager said we just want our payment for the products that you have had for 90 days, and we will be more than happy to close this account.

Katie called back and talked to another supervisor where she admitted that her dad had no money and was working five jobs just to try to make money. She also admitted that her dad was acting childish, but she is his daughter and does not like anyone speaking of her father that way. She ended with she would get payment out, but she does not want us to contact them again. We complied, wrote off the invoice as bad debt, and sent a final demand letter.

Today is September 27, 2008, and to date we still have not received payment. They have kept our product and not paid. We still have never heard anything about defective product, so we believe that was just added in their report for dramatic effect. This is bad business practice in our belief, and they should be the one identified as the rip off business, not us. Also, both of their actions have been childish in our observation, and completely unprofessional. It would be one thing if funds were tight and they were trying to work with us, but they just won't let us talk to anyone or find out any true information. They just stay obstinate and I guess think that will make their problems go away. Then they have the audacity to report us to RipOffReport.com…unbelievable. "


LOLZ

11/18/2009 5:18:49 PM

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