DirecTV has screwed something up in their most recent update. Rebooting twice with the Red Button seems to fix the issue for most people. http://www.dbstalk.com/showthread.php?t=178863

direct tv customer service is the #1 search on Google Trends
http://www.google.com/trends

Quote :

" Twitter is over capacity. Too many tweets! Please wait a moment and try again. "

They're saying its bad guide data.

Quote :

"This is corrupt Guide Data and not the latest software update. Two restarts within 30 minutes will flush the bad Guide Data. -DBSTalk"

I figured I'd post here in case any of you are having trouble.

6/8/2010 11:41:26 AM

I guess this affected everyone except customers on TWW?

6/9/2010 4:49:38 AM

When I got home yesterday both my receivers had received an update and been reset. They were working fine though.

6/9/2010 7:08:44 AM

^

6/9/2010 7:20:39 AM

my receiver was locked up yesterday morning around 7:30. when i got home last night it was fine. seems like they fixed the problem fairly quickly. whos looking forward to theESPN 3D channel?

6/9/2010 9:57:53 AM

^likewise here. Plus, DirecTV sent me an email explaining and apologizing. Something TWC sure as hell never did.

6/9/2010 10:17:53 AM

^likewise here. Plus, DirecTV sent me an email explaining and apologizing. Something TWC sure as hell never did.

ditto.

6/9/2010 3:39:30 PM

FYI: I called to bitch about the cost of my DirecTV, and asked if they had any promotions. They are giving HD away for '24 months'. No committment, they'll just take the $10 a month charge off your bill.

I assume it is in response to Dish.

6/13/2010 7:43:04 PM

directv is out again.

6/14/2010 8:19:43 PM

My dad said our DVR at home was out this afternoon. A reset fixed it. Mine was fine though.

6/14/2010 10:58:55 PM

I reset all of my receivers, still jacked up. Now I gotta wait 8 days for a tech to show up, I think its due to the power-washing that the HOA did to the buildings. Maybe something got jacked up somehow.

6/14/2010 11:05:50 PM

8 days? DAMN! Can you get anyone to pay for the time that passes while its unavailable?

If it's due to water, it will probably fix itself before the tech shows up, unless it's really screwed.

6/15/2010 2:31:02 AM

i wonder if this is the cause for my Logitech Harmony remote all of the sudden being completely out of sync with my receiver? the thing jumps around 2 channels at a time now when trying to flip through the guide and some other wonky shit

6/15/2010 7:59:31 AM

yeah i'm super pissed about the 8 days thing, they are however crediting my account so that I won't have to pay the service that I can't use for 8 days. So that's cool. I might call customer service and complain a bit more, see if I can get more out of it. 8 days seems a bit excessive.


I seriously think that somehow the powerwashing is the cause of this.

6/15/2010 8:28:08 AM