On work PCs...(HP 8000e)

When you open a video clip (.wmv; .mpeg; etc), it will come up all green and pixelated (but the audio still plays). Lowering the hardware acceleration to its lowest setting fixes this. But when I try to play a DVD, the same green pixelation occurs and I have to turn the hardware acceleration all the way back up again.

What could be causing this and what is a possible fix? It's a pain because I keep have to log in as admin to fix every time this happens. The PCs are in a public environment and need to stay locked down settings wise. It's running the stock video card with stock drivers. I've tried updating the driver and that didn't help. I've tried running the clips in different media players and that did not help either.

12/2/2010 7:21:20 AM

Nobody has any ideas?

12/3/2010 2:13:50 PM

what app are you using to open the video clips?

was this problem always present, or is it new?

if it's a new problem, what changed?


[Edited on December 3, 2010 at 2:22 PM. Reason : .]

12/3/2010 2:22:14 PM

It has always been an issue since we upgraded the PCs to this model. (HP8000e)

Tried several apps all with the same result. WMP, RealPlayer, WinDVD. All with the most up to date players. Even VNC isn't working.

12/3/2010 2:27:49 PM

Sounds like a driver problem if VNC doesn't work - it has the codecs baked into it's program.

Have you tried a $10 card from newegg and see if it fixes it?

12/4/2010 12:15:43 AM

go into catalyst control center, find the video playback option, flip hardware acceleration from what it currently is.

12/4/2010 2:19:19 AM

It's VLC, not VNC

12/4/2010 7:56:51 AM

Correct.


Do you have any suggestions, James? I am at a standstill here with this issue.

12/4/2010 8:14:55 AM

You've tried different players but what about a high-quality set of codecs like this: http://codecguide.com/about_kl.htm
the installers even look for broken or mis-configured codecs and fix them

It might also help to use CPU-Z to give us an idea of the basic specs of the computer: http://www.cpuid.com/softwares/cpu-z.html
Also use GPU-Z to figure out exactly what your graphics card is capable of: http://www.techpowerup.com/gpuz/

post infos here plz

12/4/2010 8:40:12 AM

yea, I meant VLC - And w/ VLC the codecs are in the program - they ignore whatever is on your system unless you specifically tell it otherwise. If it doesn't work there it's almost not going to work.

12/4/2010 12:21:54 PM

Okay so I tried it in stand alone VLC player and it worked. The problem with that is that VLC can't be embedded in powerpoint, which is where a majority of these videos will be playing from.

12/6/2010 7:06:20 AM

if you're on win7 uninstall all 3rd party codecs because you dont need any of them and they do more harm then good anyway. If you're on xp uninstall all 3rd party codecs. install the divx codec set from divx.com because its not a gay piece of hacked together shit like every codec pack

if you have an ATI card make sure you didn't install any custom ATI codecs because all they do is break things. all you want installed is the video driver and catalyst control center. remove everything else.

12/6/2010 12:43:34 PM