I just spent over an hour with tech support and google trying to find this stupid thing.

user: cusadmin
pass: password

Model: SMC8014 (wired edition)

Now I'm changing it so when they remote in they go through me

1/13/2011 8:06:15 PM

That sucks.... I googled "SMC8014 default password"

and the info was listed on the 2nd website google listed...

"SMC8014 default login" gave me the actual manual with the default admin/password listed in the 1st website listed...

http://www.google.com/search?client=safari&rls=en&q=smc8014+default+login&ie=UTF-8&oe=UTF-8



[Edited on January 15, 2011 at 1:35 PM. Reason : ...]

1/15/2011 1:28:47 PM

^^ Better hope they dont have a backdoor reset, or just dont kill your access at the node.

So do we get the story on why you did this?

1/15/2011 2:51:03 PM

Eh, it's not all that inspiring. Internet was installed at a new location while I was out of town. I'm testing a linux box as a firewall instead of depending on the internal stuff. We have a lot of time-sensitive controls that I want all locked down and can't get that level of control in any reasonably priced hardware stuff (looked at some barracuda network items/salivated/cried over price.)

Long story short I was googling the SMC8014 and couldn't for the life of me find the stupid password. I think I was looking at the wireless edition. So I made the mistake and called customer support - our "business concierge" or whatever he's called was out, so I queued up. Then they couldn't give it to me. It was a huge hassle and I just happened to find it while waiting.

In my defense, I thought it was like the rest of our enterprise stuff and would lock me totally out if I guessed too many times - I was trying to ensure that didn't happen.

1/15/2011 11:38:19 PM