Alrighty,

My computer is really frustrating. I've tried updating flash and even going back a few installs of flash, but it hasn't helped. Any youtube video will crash and restart the machine as it first loads. Any cnn video will crash after the adverstisement runs and before the main video plays.

I'm not extremely tech savvy, but I've exhausted my googling to no avail. Does tww have any ideas?

5/24/2011 10:20:26 AM

No matter what, the advertisements will always work.

5/24/2011 10:23:32 AM

Does this just happen with CNN?

5/24/2011 10:24:46 AM

^ no.

espn, youtube, random videos

5/24/2011 11:18:01 AM

Is it immediately when the video starts playing or do you see a few seconds of it?
Is it a laptop?
Are the fans spinning loudly?
Do you see any errors?
Click Start -> run -> type in 'eventvwr' (no quotes) and hit enter. Check both the Application and System logs for any errors that coincide with the timing of the crashes and paste them in here.

5/24/2011 11:34:10 AM

Immediately.
Desktop.
No.
The computer freezes. I am unable to move the mouse or anything, then the computer just restarts.

I just realized i've posted about this a while ago. Never got it resolved. You can feel free to ignore my problems though, I'll survive!

5/24/2011 12:08:51 PM

I think you'll find something in the logs then. It probably isn't overheating (which is always my fist inclination when I hear crash+video).

5/24/2011 12:24:14 PM

^ i'll look at them in a little bit, thanks for helping out!

5/24/2011 12:29:13 PM

---load any page with flash that doesn't crash your machine (CNN/WRAL/etc)
---right click on a flash player -> settings
---uncheck "enable hardware acceleration"

5/24/2011 4:35:54 PM

With the newest Flash Player, there is now a Control Panel applet for working with the settings

5/24/2011 4:46:52 PM

^he said he installed an older version

5/24/2011 6:09:26 PM

but first the OP tried updating flash

5/24/2011 9:27:04 PM

1 system error

Error code 1000008e, parameter1 e0000001, parameter2 a9b70925, parameter3 a6136880, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

1 Tcpip Warning

TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I will try the flash thing in a second



[Edited on May 25, 2011 at 9:05 AM. Reason : I just installed the newer version, where to go within the flash player settings?]

5/25/2011 8:56:53 AM

My limited googling suggests that you may have luck reinstalling (or updating) the drivers for whatever video card you have.

That error would take some advanced debugging to determine exactly where the crash is occurring but other people traced it to their video card drivers, and you're having a video problem so it seems like a reasonable guess.

The TCP/IP error might be a red herring. The only way I could think to isolate that is take a video file that isn't online but will crash your computer, unplug your network cable and try running the video without any connection.

5/25/2011 9:17:01 AM

:crosses finger:

I think installing a new video driver fixed it. Thanks all!

5/25/2011 10:53:09 AM

did you try the turning acceleration off?

It fixed the 5 dell machines at the office with that exact problem. Their onboard video was too old for the acceleration I guess.

5/25/2011 11:40:32 AM

i had a really old driver. i couldn't find the checkbox for turning accelartion off, so i just went for the driver.

5/25/2011 11:56:14 AM