So over the past year, my friend has been unable to connect to the EA servers for Fifa 11 (which basically prohibits him from playing anyone online). He had a piece of shit router that I replaced with a Netgear N600.

He's also gone from a first gen Xbox 360 with a wireless adapter to a new 360 with a built-in adapter. Nothing is prohibiting any internet connection on any level. He can connect to Xbox Live with no issues and tons of other games work online. Fifa 11, for whatever reason, will not connect to the EA servers. Every time he loads it up, it tries to connect and then says "The EA servers are currently unavailable. Try again later."

I've tried deleting the game updates on the hard drive and reinstalling them but that doesn't change anything. I am baffled as to what could cause this. I'm taking Madden over there tonight to see if that works but I'm clueless as to what could be preventing him from connecting. Any ideas? I've found a boatload of threads on the internet about connection issues with the EA servers but nothing on this level. Any help would be appreciated. Thanks.

[Edited on June 8, 2011 at 4:32 PM. Reason : .]

6/8/2011 4:31:27 PM

ibpgihamt

6/8/2011 4:40:04 PM

If the router has a DMZ feature, put the IP for the xbox in the DMZ

6/8/2011 4:40:36 PM

I'll try that.

[Edited on June 8, 2011 at 4:52 PM. Reason : I'll post in here if it works or not.]

6/8/2011 4:52:41 PM

Also check your modem. Some of the older DSL and Cable modems have a craptastic firewall that won't recognize UPnP commands. My parents had to upgrade their modem when my little brother got his PS3 for the same problem.

6/8/2011 4:59:31 PM

His modem is freakin ancient. I hadn't even thought of that.

I have an extra Motorola surfboard modem that we used to use at my office. Would I have to call TW to activate it or is it something I can just plug in and test?

6/8/2011 5:09:21 PM

^TWC modems are tied to the account (unlike DSL that is tied to the location). You'll need to call TWC; and if you were renting before they should give you like $6/month off your bill

For what it's worth there's little harm in turning off the modem firewall and let the router handle it, particularly in a home environment. 99% of the time the security hole is the user, not the router.

6/8/2011 6:20:45 PM

how do you get into the modem firewall?

[Edited on June 9, 2011 at 12:09 PM. Reason : .]

6/9/2011 12:09:26 PM

Best way is get into its webconfig page, point your browser at whatever its internal ip is, probably like 192.168.0.1.

6/9/2011 12:26:05 PM