"Hi, do you need any help?"


"No. I'm ok."


for fuck's sake, you people cry about the stupidest shit

12/9/2005 11:00:30 PM

its annoying when you have to say NO IM OK 5+ times

idiots

12/9/2005 11:06:54 PM

"so what brings you into best buy today?"

best buy employees aren't allowed to say "help"... it makes the customer sound stupid...

or that's what charles at crossroads says...

12/9/2005 11:32:06 PM

^^^ Seriously, if you spend ten minutes or more in that hellhole you'll get asked at least five times, and probably twice by the same person. It's fucking irritating. And no, I dont' want a replacement plan on my fucking gameboy game.

12/9/2005 11:34:50 PM

the initial encounter question should also be open ended... as you shoudln't be able to answer with a simple no... i agree, i hate being asked 15 times if i need help... but it sucks even more when you actually have a question (god forbid) and can't get a f'ing blue shirt.

another thing... best buy loves acronyms... all blue shirts should know.... CARE+
Contact... basically the 10/30 rule... must contact all customers within 10ft within 30 seconds
Ask lifestyle questions... basically are you made of money
Recommend Crap... probably overpriced sony crap
Encourage the sale... because you can't make an informed decision on your own
+... i forget what this is... but i'm pretty sure it's the PSP (product service plan)

And the guys in yellow shirts at the front of BB... those guys are LP (loss prevention)... i didn't know this till recently... kinda interesting... always thought they were there to great you like the old hags at wal mart

12/9/2005 11:38:35 PM

you same fuckers bitching are the same fuckers that do this...

employee - "Hi, do you have any questions?"

fucker - "no"

employee - begins to walk away

fucker - "Do you have ______?" or any serious of stupid retarded question

12/9/2005 11:52:35 PM

No, I really don't do that.

12/9/2005 11:58:22 PM

Quote :

"I think it was one of those but anyway, they pretty much said those service plans were for chumps."

apparently they weren't taling about laptops. CC has UNLIMITED battery coverage on laptops. that shit pays for itself

12/10/2005 12:19:05 AM

^yeah, i bought a laptop at bb with the service plan. my gf stepped on the power cable so it stopped charging. i took it into bb and they fixed it. it took 1 1/2 weeks to get it back, but still not that bad. then i find out that if three things go wrong with it in three years, i can take it back and get a brand new laptop.

so then i buy an 40 gb ipod. i again buy the service plan. i use it for about 4 months and the harddrive gets screwed up. i take it in there and they replace it. since they didn't have 40 gb's anymore, i got upgraded to a 60 gb and only paid a $20 difference and got a new service plan from that date.

so there are two reasons the service plan can be good, don't always count it out.

12/10/2005 1:08:31 AM

^ Apple would have fixed that HD for you under warranty (you might have had to send it off for a week). If it happened outside the 1 yr., then it would have been more helpful. You did get the benefit though of being able to just take it in to the store, and not worry about phoning or emailing Apple or anything.

Same probably for the laptop, if it was under manufacturer's warranty.

12/10/2005 1:18:25 AM

I've always thought that the nicest way an employee in retail could greet me would be, "Hi, welcome to [store name], just let me know if I can do anything for you." It's not a question so it doesn't require much response, but it lets the customer know you're there to help if needed. It's also not a stock "Hi can I help you find anything?", so to me it would sound more genuine.

12/10/2005 4:12:10 AM

Quote :

"I've always thought that the nicest way an employee in retail could greet me would be, "Hi, welcome to [store name], just let me know if I can do anything for you." It's not a question so it doesn't require much response, but it lets the customer know you're there to help if needed. It's also not a stock "Hi can I help you find anything?", so to me it would sound more genuine."

12/10/2005 12:52:51 PM

i always just told people to "let me know if you need any help" and then i would touch back if they looked like they were stuck on something

12/10/2005 5:16:11 PM

i think giving your zip code is the only acceptable thing because it lets the company know where they might want to put a new store (assuming you don't have that store right down the street).

12/10/2005 5:41:49 PM

I was in BB and couldn't get anyone's help. We had decided on a laptop and were going to buy it that day. We asked several people for help. All we needed was for someone to get the damn laptop and ring us up. For fucks sakes there were three or four people standing around talking about their horrible lives at highschool, of course they were too lazy to help giving me the excuse that they didn't have the key. We stopped several other people and got the same response until one employee would actually look for the person with the key. BB employees just like most every part time employee in the US are lazy.

I still shop at BB, but I'm masocwhatever.

[Edited on December 10, 2005 at 7:29 PM. Reason : .]

12/10/2005 7:27:55 PM

Quote :

"And the guys in yellow shirts at the front of BB... those guys are LP (loss prevention)... i didn't know this till recently... kinda interesting... always thought they were there to great you like the old hags at wal mart"

Actually, that's why the "old hags" at Wal-Mart are there too. It's not to make you feel good, it's that they think you are less likely to steal if someone has personally acknowledged you.

12/10/2005 8:10:14 PM

Quote :

"i think giving your zip code is the only acceptable thing because it lets the company know where they might want to put a new store"

yep. ask me for my zip code all you want, but stay the hell out of my phone

12/11/2005 10:15:18 AM

For you folks complaining about being offered too much help, let me skip ahead of you in every checkout line you will ever have to stand in now or in the future.

Anyways, back to thread topic. What stores w/electronic are based off of commission?

12/11/2005 12:27:11 PM

What?

12/11/2005 12:41:01 PM

HAHAHAHAHAHa

If anything someone complaining about too many people on the floor at most BBs would want them taken off the floor and put at a register.

12/11/2005 12:50:55 PM