When i'm trying to install apps using InstallShield nothing happens. I go into Task Manager and see the Setup.exe when trying to install a 32-bit app and on a 16-bit app i have a wowexec.exe and a setup.exe. when i kill the 16-bit app this message appears "The request to end the selected 16 bit task has timed out. The Win 16 Subsystem may be unstable. Press OK to terminate the Win 16 Subsystem or Cancel to leave it running." What is goin on?

2/18/2006 11:48:21 AM

anybody?

2/18/2006 10:17:10 PM

empty out your temp files and try again

2/18/2006 10:21:03 PM

still doesn't work. i've been trying to read up on it and it's been telling me to do the same thing. any other suggestions?

2/19/2006 9:36:29 AM

Reformat/reinstall.

2/19/2006 4:01:40 PM

Certain versions of InstallSheild stop working if there are certian profile problems.

Delete your current profile and rebuild it.

2/19/2006 4:07:43 PM

what are you trying to install?
What OS are you using, have you installed all recent updates?
Have you actually reset the computer? Thats a dumb question, but I've fixed broken installshield installations because msiexec has locked up by just rebooting.

Do you know if its an InstallShield MSI install, or an InstallScript install? Do you know the difference?

you can find the setup.exe command line parameters here:
http://helpnet.installshield.com/robo/projects/helplib/IHelpSetup_EXECmdLine.htm
and command line params for msiexec here:
http://helpnet.installshield.com/robo/projects/helplib/IHelpCmdLineMSI.htm

If its an InstallShield MSI app, run it like this to get a detailed log:
setup.exe /v"/L*v install.log"
or if its an InstallScript app, run it like so:
setup.exe /verbose"install.log"

Look through the log for anything that might have gone wrong.

It looks like your install is running a 16-bit app for some strange reason, thats probbly the root of your problems. Are you running on a x64 OS? 16-bit apps arent supported at all on Windows x64.

2/19/2006 5:24:51 PM

thanks...i will try that later on tonight when i have time.

I'm running Windows XP Pro Sp2, and the apps i'm trying to install are Pspice and Zeus.

2/19/2006 5:40:13 PM