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 Message Boards » » timewarner changed something Page [1]  
ncWOLFsu
Gottfather FTL
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ok over the weekend my box rebooted on it's own (i'm thinking they updated the firmware or something), and now i get this message saying my tv does not support HDCP and i can't use my HDMI cable anymore.

WHAT THE FUCK

i've been using the HDMI cable ever since i got my tv a year ago.

4/2/2006 2:07:36 PM

ncsustash
All American
3421 Posts
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in greensboro they added some channels in the 1000 range for some fuckin reason so to get to channel 25 i have to hit 0-0-2-5. There are plenty of other open channels.

4/2/2006 6:24:16 PM

Default
All American
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I have now idea what they have done, but it is not good.

4/2/2006 6:30:36 PM

JonHGuth
Suspended
39171 Posts
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ours does that every now and then
i just power cycle and it goes back

my roommate had the guy come out and he didnt do anything

4/2/2006 10:03:32 PM

volex
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Planned Upgrade May Disable Your Digital Converter Box

Beginning at approximately 3:00 a.m., Tuesday (March 28) morning, Time Warner Cable will be upgrading all digital cable converters throughout our entire service area. We expect to complete the upgrade no later than mid-day Tuesday.

The first phase of the upgrade will take approximately 5 to 30 minutes to complete. During this brief period, your digital converter box will not be available for use and a message will appear on your screen to remind you that the upgrade is taking place and that the box is temporarily unavailable. It is very important not to use your remote control or press any of the buttons on your digital converter box during this time period while the on-screen message is displayed. Trying to interact with the box during the upgrade process will cause the box to fail and will require you to exchange your digital converter.

After the first phase of the upgrade is complete (5 — 30 minutes) and the on-screen message is no longer visible, your digital converter should be functional with the following exceptions: Movies On Demand and other On Demand services will not be available after 11 p.m. tonight (Monday, March 27) until the entire upgrade has been completed mid-day on Tuesday. If your DVR is set to record a scheduled event, it will not record during the box upgrade period. When the box returns to normal after the completion of the upgrade, the DVR will resume its regular recording schedule.

After this process, if you are having problems with your converter box, please re-boot the box. To do this, simply hold the power button in for 8 seconds while the box is on. If this process does not bring the box back on, please call our Customer Care Center at 1-866-4-TWC-NOW (1-866-489-2669).

We apologize for any inconvenience this may cause. This special maintenance project will allow us to continue to provide great service in the future! Thank you for your patience and for being a Time Warner Cable customer!

[Edited on April 2, 2006 at 10:11 PM. Reason : dunno if that has anything to do with it]

4/2/2006 10:11:30 PM

b_radd
Veteran
275 Posts
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^ yeah thats probably the culprit but it still doesnt explain why a previously working HDMI connection would suddenly stop working. try rebooting like someone else suggested.

4/3/2006 4:22:31 AM

pigkilla
All American
2332 Posts
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yeah, i get the same hdcp error. sucks

4/3/2006 7:27:14 AM

ncWOLFsu
Gottfather FTL
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i can get around the error by rebooting, but then it will come back eventually, usually the next time i turn on the tv. another way around it is to turn the cable box on first and then the tv. that is a pain in the ass though. what did they improve to cause this extra grief? i haven't noticed anything better yet.

4/3/2006 8:52:35 AM

30thAnnZ
Suspended
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why do you turn your cable box off?

4/3/2006 9:21:48 AM

ncWOLFsu
Gottfather FTL
12586 Posts
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i don't, i turn my tv off, and i think that automatically turns my cable box off

4/3/2006 9:27:49 AM

jdlongNCSU
All American
7105 Posts
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been running into this all weekend, but only first thing in the morning.

if we disconnect and reconnect the HDMI cable it works for the rest of the day.

4/3/2006 10:09:58 AM

 Message Boards » Tech Talk » timewarner changed something Page [1]  
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