Desktop Support Technician # 06-077

Raleigh Durham

Hiring Manager: Clifton Eakes

Posted: 6/30/2006


The Desktop Support Technician is responsible for assisting our current I.T. staff with day to day desktop and end user support of 400 desktop/laptop computers. Position will provide day to day user support and be responsible for assisting with the formatting, installing and configuring Windows 2000 and XP Professional and installing all necessary drivers, and software per our organizations standards, as well as assisting with computer & software inventorying. The Desktop Support Tech will also work with other employees directly, via phone, and e-mail for their support needs. The ability to travel for short regional trips is desirable and should be considered when applying for this position. AA degree in Computer Information Systems or Computer Science with 3 to 5 years of experience or equivalent experience preferred.

email to jobs@yamas.com
http://www.yamas.com

I asked about pay, they wouldn't tell me an actual number but said it is basically entry level. No part timers.

7/13/2006 10:50:32 AM

what a shitty website

7/13/2006 10:59:10 AM

yeah I aggreethis one sucks, I liked the old one better.

7/13/2006 11:42:24 AM

grunt work

guess everybody has got to start somewhere.

7/13/2006 7:26:01 PM

I'll guesstimate 18/hr

7/13/2006 8:43:46 PM

7/13/2006 9:03:57 PM

7/13/2006 9:04:28 PM

Quote :

"I'll guesstimate 18/hr"

i doubt that much but what do i know

thats close to 40K a year for a no BS degree required position

i would think something closer to 25K-30K would be offered but whatdoiknow


[Edited on July 13, 2006 at 9:54 PM. Reason : ]

7/13/2006 9:47:30 PM

i'd put that job on 35-40k

7/13/2006 9:51:04 PM

^ exactly

I'm making the assumption that the benefits are lacking or heavy in something like options that will never amount to anything

7/13/2006 10:15:24 PM

I talked with someone from Yamas today. I can't remember what about but I definately remember the name

7/13/2006 11:11:34 PM

Benefits are pretty decent. Not fully paid for but employee costs are something around $40/month. Doctor visits cost $15 so do prescriptions. $500 deductible 10% coinsurance

We just have 2 IT guys now. One in California and one in RTP. And both have just been swamped lately.

Company match 401K at 50% with max at 3%...pretty typical. You wouldn't work with customers, only internal employees.

Oh and those pictures, I don't think any of those people work for us.

[Edited on July 13, 2006 at 11:38 PM. Reason : b]

7/13/2006 11:33:30 PM

Quote :

"You wouldn't work with customers, only internal employees."

I'd rather work with external customers than internal employees ANY day of the week.

7/13/2006 11:51:26 PM

Quote :

"I'd rather work with external customers than internal employees ANY day of the week."

Damn son, you guys need to go out and have some fun together.

How much potential is there for advancement within the company? How much freedom/exploratory time will you have with job duties/responsibilities? Starting somewhere is fine ... going somewhere is another story.

7/14/2006 6:13:02 AM

We have many positions throughout the company, and Yamas supports having career paths. If you really like meetng with customers then there is always sales but that is usually down the road after you learn the business. There is also a position of Field Engineer that pretty much deals directly with customers and then there is software engineer (programmer) who sometimes gets to get out of the office, about once a week or so, and sometimes will work directly with the customer.

^"freedom/exploritory time". Well, it is a computer support position, knowing how to debug our software shouldn't be required right off, but jumping in and setting up a laptop with windows XP and helping other employees with their general computing questions would be expected I would think.

[Edited on July 14, 2006 at 6:25 AM. Reason : ^]

7/14/2006 6:20:45 AM

Quote :

"Company match 401K at 50% with max at 3%...pretty typical."

for a high school graduate

7/14/2006 7:08:11 AM

hey, i work right next to yamas

7/14/2006 7:37:06 AM

i agree with the 401k comment - that's crappy matching

7/14/2006 9:08:36 AM

I've seen 25% up to 6% which is basically the same, but who the hell caps it at 3%

7/14/2006 9:39:20 AM

as in you put in 6% they put in 3%. You can put away 15% I think.

7/14/2006 10:18:29 AM

Quote :

"as in you put in 6% they put in 3%"

What???

7/14/2006 10:28:53 AM