Just today the icon in my tray has decided to have a nice little exclamation point on it and lets me know that File System Realtime Protection is disabled. I've tried searching for an answer but none seem to help. I've updated virus def.'s, there appears to be nothing malicious on my computer, and I have removed recently installed programs. (I have WinXP, Symantec Corporate Edition 8.1.1.314)

Any ideas as to what could be causing this, and how to fix it?
And if you say get a diff. antivirus, which do you recommend?

Edit: okay apparently rtvscan.exe is failing to load, but I cant fucking figure out why



[Edited on November 4, 2006 at 1:17 AM. Reason : a]

11/4/2006 1:06:13 AM

Try checking your system restore point. Alot of times that will throw certain auto programs out of wack. It also can fix certian things that you unknowingly threw off.

11/4/2006 1:20:27 AM

just checked it, i turned it off at some point and never turned it back on

11/4/2006 1:23:38 AM

Honestly, this is an issue that bugs me out also. I see alot of systems display this at work, however the programs continues to work regardless?!!? Did you dload it from free ncsu website?

Bitdefender 10 is the best Anti-V out there now. Norton is actually one of the worst these days. Bd10 is more affordable and easy to use. We sell it for 25$ (compUSA)


[Edited on November 4, 2006 at 1:34 AM. Reason : .]

11/4/2006 1:28:31 AM

its from a 4 year old cd-rom that came with my orientation shit from NCSU, so yea it was free

11/4/2006 1:31:52 AM

yea i was just reading up on other ones, bitdefender being ranked the highest, so i'll look into it.

11/4/2006 1:34:51 AM

jesus god man don't take earl's advice

11/4/2006 2:34:57 AM

free-av.com, AVG antivirus, its free for educational or personal use, they only charge for the corporate and comercial editions, it runs great, does not suck up processor cycles like most ofther ones do when running realtime protection, and updates mroe than any other one i have seen.

11/4/2006 7:33:01 AM

I've noticed this problem with NCSU's copy of Symantec Antivirus too. I haven't noticed it with any other implementation of SAV.

Anyone know wny NCSU's copy does this sometimes? and why are we still using version 9? 10 has been out for what like a year?

11/4/2006 10:39:21 AM

DiscGolfer, if you're using SAV 8.x, you should go ahead and visit the NCSU Anti-Virus website and download a copy of SAV 9 (more up-to-date).

http://www.ncsu.edu/antivirus

The reason you're seeing the protection disabled notice is likely because the antivirus definitions that last got downloaded to your computer got corrupted. This happens once in a while, when Symantec makes a bad push. Since your client is out of date, I'd suggest just going ahead and upgrading to a more current version.

When you visit the site, and download SAV9, make very, very sure that you follow the instructions for uninstalling your older version of SAV8 first.

If you have any questions about this, I'll be happy to speak with you directly about it via PM or via e-mail, ed_lee@ncsu.edu. I'm one of the primary people responsible for the NCSU Anti-Virus website now, so I'll be glad to help you.

11/4/2006 10:45:02 AM

^^ Synapse, see my explanation just above. It's typically the result of a problem with definitions coming from Symantec. It happens infrequently, but it's something we've noticed as well.

When your definitions are messed up like this, you can do the following to get it fixed:
http://help.ncsu.edu/solutions/all/3243.php

The procedure at that link is a little lengthy, so I wouldn't especially recommend it for inexperienced computer users. You may be able to get the Helpdesk or a computer-savvy friend to help.

As far as SAV10 goes, yes, it's been out for a while. We chose not to implement it yet because we first wanted to see how well it worked for other universities (and not put you guys through the headache of upgrading yet again), and to give Symantec time to work out some of the bugs in the initial revisions. SAV10 needs more RAM, to put it simply, so we wanted to be sure that it was ready for prime-time before making it our preferred version. It will likely be made available very soon.

11/4/2006 10:52:19 AM

Also, with regard to the BitDefender stuff... I'd like to point out first that your student fees are already helping to pay for our site license for Symantec AntiVirus. So, you've already paid for it. Why pay again to get a different product? If you're a student, you really can't beat the deal you're getting for this product.

Second, just to be clear about something else, NCSU does require that you have an approved anti-virus client program on your computer if you connect to the campus network. We do this because not every version is kept updated, and because there are often security concerns about older versions of many products. BitDefender is not something that we have tested and approved, so I would explicitly discourage it's use if you're coming to campus.

More information:
http://www.ncsu.edu/antivirus/forms/alternate_av_list.html

11/4/2006 11:00:17 AM

Quote :

"jesus god man don't take earl's advice"

What do you mean by this? I said I "honestly diddn't diddn't know why this happens" as far as the ncsu version. Then I leadl him to the best anti-v software out right now. Bd10. You need to stop the trolling, aliright!

If he's not in grad school, then the ncsu software he won't be able to use anymore. Therefore its time to move on.

[Edited on November 4, 2006 at 11:15 AM. Reason : .]

11/4/2006 11:13:26 AM

you are screwed...restored.

11/4/2006 12:44:59 PM

1) Install AVG and uninstall Symantec
2) Install Symantec and uninstall AVG
3) Profit

If you want to be paranoid, you can unplug your computer from the network while you do all of this.

11/4/2006 1:57:43 PM

i ended up installing a bitdefender (yes i uninstalled the other one)

I graduated so i'm not even sure if i could get any updates through the school, I doubt it but who knows... I'm guessing they're cheap and only allow it for current students.

anyways, problem fixed. thanks for everybody's input

11/5/2006 3:24:31 AM

^Way to go man. I'm glad I could help you.

11/5/2006 10:08:45 AM

Earl should really be paid for his help, you should be grateful.

11/5/2006 10:53:07 PM

haha. naa I don't want money. I just do it for the love of technology. It means so much for me, when I can be of help to people.

11/5/2006 11:10:39 PM