I have Norton 360 on a CD.

it shows the autorun splash screen but when i click "Install norton 360", it disapears and doesn't do shit.

norton tech support says there's a virus.


all scans come up clean. I still get nothing.

2 different CD-Rom drives. It's not the CD.

5/21/2007 9:49:55 AM

safe mode?

5/21/2007 9:50:38 AM

norton doesnt install in safemode.

5/21/2007 9:51:13 AM

im gonna try an XP-repair for shits and giggles.

5/21/2007 10:00:27 AM

consider yourself lucky that norton doesn't install. Its worse than a trojan once you try and uninstall it.

5/21/2007 10:07:24 AM

yeah i think your main problem is that you're trying to install norton.

5/21/2007 10:10:35 AM

yadda yadda yadda

5/21/2007 10:17:55 AM

I'd boot in safe mode and use HouseCall to make sure you really are clean

http://housecall.trendmicro.com/

Norton also has a remove utility on their website if you've got bits and pieces of an old Norton install that's fucking up the new install

http://tinyurl.com/6oq8f


Then... stop trying to install Norton and use AVG or something else instead

http://tinyurl.com/kco2f

5/21/2007 10:58:24 AM

NRT and housecall had already been run.



Repair fixed it. After repair, i tried the install and it finally offered me a new version of Windows Installer (3.1)


For some reason, it wasnt being picked up by windows update. I had checked and there were no new updates.



oh well. crisis averted.

5/21/2007 1:22:25 PM

begin new crisis: Norton successfully installed.

5/21/2007 1:23:16 PM

lol

5/21/2007 1:27:34 PM

It's not my machine, for the record.



As a technician, I'm frequently torn on what I recommend / what we sell and profit off of.


My hands are usually tied.

5/21/2007 2:04:54 PM

ah...well in that case...heh

5/21/2007 2:24:50 PM

aye.


It sucks.

5/21/2007 2:35:30 PM

i use OneCare now...used to be a big fan of trend micro, but then i tried onecare and like that better. plays nice with the OS

5/21/2007 3:11:24 PM

How much do you pay?

5/21/2007 3:12:25 PM

pay for what? one care? its like $30 for active spyware protection and active virus protection, along with other forms of protection, tune-ups, data back-up etc.

oh and this also includes 3 licenses.

[Edited on May 21, 2007 at 3:17 PM. Reason : fda]

5/21/2007 3:17:27 PM

I've actually seen reviews on the AV part of onecare that aren't that great.

5/21/2007 3:21:55 PM

yeah, i'm not too worried about it really. I don't really do anything virus worthy lol. But i do keep everything backed up. So a reinstall is nothing more than a format away. Another reason i like it is because its similar to trend micro in the sense that its not resource heavy.

5/21/2007 3:28:56 PM

what kind of numbers is it using on your machine?

5/21/2007 3:37:56 PM

roughly 5mb when you combine the firewall service process and the Windows Live OneCare service process.

Firewall 2,300K
OneCare 3200K

5/21/2007 3:40:11 PM