I can't watch movies on itunes without it slowing down and getting jumpy. My desktop is old, but i've never had a problem with videos in the past. I just recently reformatted and removed all the crap i don't use anymore but even a clean install of xp doesn't help.

I have a a 2.4GHz p4 with 1GB of RAM.

What should I do to make my computer run optimally? Should I just get a cheap desktop? I just bought a laptop, so I could only afford a few hundred dollars for a desktop.

3/24/2008 8:01:15 PM

well your first problem is itunes

your second is the amount of ram that you have...get some more

3/24/2008 8:41:43 PM

learn how to use msconfig (disable nearly everything)

get more ram

and yeah, try other video watching programs

3/24/2008 8:43:02 PM

well the crucial scanner recommends two 1GB pc2700 sticks, so thats what i'll do first

3/24/2008 9:06:20 PM

iTunes shouldn't tax that machine with a fresh XP install. There is either software on your computer that you're not aware of eating up resources or you have a fucked up XP install. You're not streaming movies are you... or using other applications in the background?

3/24/2008 10:14:59 PM

What resolution video are you trying to play? If it's 720/1080 it could easily get jumpy with those specs. Although i'm not up to date on itunes, so i don't know what resolution videos they have.

3/24/2008 10:26:02 PM

I didn't think about high-def content. 1080i/p could potentially be jumpy depending on what the background programs are running.

3/24/2008 11:30:42 PM

its whatever resolution itunes rental movies and tv shows are

640 x 480

[Edited on March 25, 2008 at 3:36 PM. Reason : .]

3/25/2008 3:35:12 PM

^ That' shouldn't cause a slow down. Check you background processes.

3/25/2008 3:45:34 PM

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:50:20 PM, on 3/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\GWMDMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Jonathan\Desktop\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 6598 bytes

3/25/2008 6:51:17 PM

wow it's really sad that i can recognize most of those processes off the top of my head.

3/25/2008 6:56:58 PM

youre fine

get some more ram and a different media player

3/25/2008 7:55:45 PM

what else will play .m4v

3/25/2008 8:09:29 PM

well the RAM didn't help

does itunes just suck this much? it plays fine for 20-30 minutes and then the video starts getting very jumpy and eventually freezes.

quicktime is the same

[Edited on March 27, 2008 at 8:35 PM. Reason : .]

3/27/2008 8:17:46 PM

ccleaner + adaware + spybot + defrag + file cleanup

3/27/2008 8:40:16 PM

VLC

videolan.org

3/27/2008 8:49:10 PM

thats what i usually use but when i try to play anything i bought from itunes it only has audio

^^all done (well it said defrag was not needed when i analyzed)

all other movies play fine. i can even high def content with vlc player. but with itunes it jumps around.

[Edited on March 27, 2008 at 9:21 PM. Reason : .]

3/27/2008 9:20:51 PM

yeah i don't think anything else will play something you have bought with itunes since it is probably locked (i haven't used it in awhile so it might not be now?)

3/27/2008 9:51:18 PM

Doesn't itunes now sell non-protected music? I doubt they do with the movies, but i remember seeing something about the music. If you pay like .10$ extra you can get the non-protected ones.

3/27/2008 10:34:16 PM

dude, you need a video card with hardware h264 support.

get one, the jumpy video will go away and you will be happy. RAM doesn't do a goddamn thing for video decompression

3/28/2008 12:50:56 AM

don't roll your eyes, i tried what everyone suggested

3/28/2008 6:22:29 AM

Quote :

"ccleaner + adaware + spybot + defrag + file cleanup"

I couldn't have said it better myself


yes itunes sucks that much

[Edited on March 28, 2008 at 10:18 AM. Reason : .]

3/28/2008 10:18:03 AM

I think he's rolling eyes at all the people who told you something that didn't help

[Edited on March 28, 2008 at 10:21 AM. Reason : ^^]

3/28/2008 10:21:42 AM

^ is right.

nothing against you pooljobs, you asked for legitimate help. These guys completely ignored your actual problem and just started posting the typical Geek Squad responses.

3/28/2008 1:40:35 PM

so what cheap video card should i get

3/28/2008 4:20:02 PM

Have you explored the option that maybe your heatsink is full of dust, thus getting your cpu really hot and throttling itself down after the 20-30 min of decoding itunes videos? Just a thought before you spent money on a new graphics card.

Also what type of graphics card does your mobo support? agp or pci-e Price Range? ~$100

[Edited on March 29, 2008 at 3:08 PM. Reason : bla]

3/29/2008 3:03:38 PM

agp, right now i have an nvidia geforce4 ti 4200

i do have some dust buildup on the fan, i'll see what my temps get to while playing a vide

processor temps are getting above 170 degrees F

[Edited on March 29, 2008 at 4:58 PM. Reason : .]

3/29/2008 4:46:13 PM

lots of dust between the fan and heat sink. i cleaned out the mat of dust and temps are waaay down. around 105 degrees while playing videos and no jumping yet.

3/29/2008 5:28:32 PM

Seriously....quit with the norton...

I use Itunes all the time for that....I have only 2gb of ram in my vista machine.

3/29/2008 5:35:46 PM