FOR AN EBAY PURCHASE.

6/19/2008 2:32:17 PM

I'd say it's about 1/10

[Edited on June 19, 2008 at 2:32 PM. Reason : d]

6/19/2008 2:32:50 PM

Originally they e-mailed me and said they needed a phone number to reach me at to "confirm" the order. I thought it was confirmed when I fucking paid for it.

I call the guy back and leave a message as he requested, no response, I call again and get someone and he said "oh we need your VIN number". I proceeded to point out to him that my VIN number was placed in the comments section of both the ebay purchase and the paypal payment.

I ask him when it is going to ship and he said the following day and I would get a tracking number in e-mail.

Quote :

"Hey I was following up on the shipment of this one. They said I was gonna get a tracking number for it. I wanted to see when it was shipped and what the tracking number is. I have to be on the look out for it. Thanks. "

Quote :

"Dear str8bacardil, Pleasae call 904-880-8939 Monday thru Friday 10-6 PM for our logistics personelo. - 24hourauto"

3 days after being brushed of the phone saying they would call back with tracking number.

Quote :

"Dear 24hourauto, I called and spoke to someone who was supposed to contact me with the tracking information. This purchase was made 12 DAYS ago and I have not received any sort of shipping confirmation let alone a tracking number. I needed this part ASAP and no one has even bothered to let me know if it was shipped or when it will arrive. If I do not have the tracking number confirming it has been shipped by 5:00 tomorrow I am going to file a complaint. - str8bacardil"

Quote :

"Dear str8bacardil, Please call 1-866-472-8869 with your order number. You shuld have the unit by now. There may have been a problem with shipping. With the Midwest Floods and West Fires that is very possible. Mike 1-866+-472-8869"

I called and got a cell phone voicemail which I left a message on.

6/19/2008 2:42:13 PM

shoulda gone with AIT



THEY SHIP THROUGH BLACK HOLES

http://www.thewolfweb.com/message_topic.aspx?topic=530521

6/19/2008 2:45:49 PM

guess we are both pwnt

at least your non-running car is not parked backwards on Kaplan racking up an average of two $15 parking tickets a week.

6/19/2008 2:47:04 PM

no


it's a $1300 TV

6/19/2008 2:56:56 PM

man I am 0 and 2 for getting shit done today

my satellite is not installed and i have no clue where my hard to get car part is

6/19/2008 3:04:58 PM

Quote :

"Mike, I left you a voicemail around an hour ago. My order number is attached to this e-mail as well as the many others that I have sent you. The first guy I talked to said I would be e-mialed the tracking number. The lady I talked to a couple of days ago was supposed to reply with the tracking number and has not. If the package was shipped and delayed I could verify that IF I HAD THE TRACKING NUMBER. Please understand that as far as I can tell right now nothing has been shipped and since I need to get the part I am faced with having to go to the store and pay full retail for one. If I do not get a tracking number or at least a decent response by the end of the day today I may have to file for a refund so that I can just buy this elsewhere. If there was a problem with shipping you could have contacted me so that I could plan accordingly. Thanks, Brandon"

6/19/2008 3:21:30 PM

that was nowhere near as mean as it could've been

6/19/2008 3:59:48 PM

i would say that you are giving them plenty of doubt

i would have contacted ebay already

6/19/2008 4:00:44 PM

Ok tell me if i am a pussy or not.....


Every time I talk to these people (3 different ones so far) they are like "god bless you" even on their voicemail and everything. Am I a vagina for not wanting to be mean to them?

I mean my first instinct was to raise holy hell, but they are so nice. Every time I talk to them they are so nice they just never send the fucking part or tracking number.

I probably am being a big vag but I jsut have a hard time cussing someone out when they are being nice. Shit is gonna get real about 7 or 8 tonight if he does not call or write me back.

6/19/2008 4:07:09 PM

Being nice will get you far



but actually backing it up with fucking product is a big piece of customer service.

[Edited on June 19, 2008 at 4:14 PM. Reason : fuck fucking]

6/19/2008 4:14:18 PM

So the truth comes out.

They never had it in stock to begin with.

They ordered it from a 3rd party and it shipped damaged.

No one bothered to call and tell me that it was not coming.

I guess if I had not been an ass I just never would have gotten it.

And the only way I can get it anytime soon is to go all the way to Benson and pick it up Monday0 from a scrap yard. Otherwise I have to wait until it is shipped from there to here which will add more days.

Mind you this part is $720 from Land Rover, $499 at advance auto or from (same part), or I can get it for $250 from these dipshits. I guess you get what you pay for.

6/20/2008 4:57:43 PM