I have a Dell desktop with Windows Vista Home Premium that I have had for a couple years now, core 2 processor, 2 gig ram, etc. I haven't really had many problems with it at all and today I came home from a trip and all I saw was the mouse and a black screen. I could move the mouse but nothing was on the screen and ctrl alt delete didn't do anything. I rebooted and logged in and when I tried to open anything it would completely freeze except the mouse would still move like before. I can get into safe mode but spyware reports and the like have come back with nothing.

Any ideas?

Thanks in advance.

6/7/2009 9:02:36 PM

system restore back a week or two ..you can do that in safe mode.

if that doesn't work you'll probably need to just reinstall windows

6/8/2009 8:26:59 AM

yeh, try to restore in safe mode.

if that doesn't work, run the diagnostics to rule out hardware.

if that doesn't work, reinstall OS.



[Edited on June 8, 2009 at 9:25 AM. Reason : .]

6/8/2009 9:25:27 AM

is your HDD making funny noises?

6/8/2009 9:55:12 AM

system restore did nothing, hard drive isn't making any weird noises.

if I reinstall windows will that erase things on my hard drive? I am trying to install a backup hard drive to put all the stuff I want to keep on it but that is proving to be more difficult than I thought

6/8/2009 7:16:16 PM

well I decided just to install windows on a new hard drive (picked up a 1 terabyte drive from best buy) and I will just take the data from my old drive that I want to save and then turn it into an ubuntu drive

6/8/2009 8:12:59 PM