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 Message Boards » » Prorating bills. Page [1]  
LimpyNuts
All American
16860 Posts
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Does no one know how to prorate bills correctly? I've changed service twice with DishNetwork (once to qualify for a promotion and once after the promotion ended) and both times the service changed, the final bill was off by about +$1.50 ($1.56 the first time and $1.57 the second time).

No one in their right mind can interpret the bill because there are about 10 line items of positive and negative adjustments that are somehow supposed to account for the prorating, but the individual adjustments aren't explained. They just show up as various services that DishNetwork offers. Why can't the bill just say:

12 Days of Service A . . . . $xx.xx
19 Days of Service B . . . . $yy.yy
---------------------------------------
Total: $zz.zz


Of course, this is just underneath the threshold of me caring enough to spend 20 mins on the phone with customer service.




Additionally, I was on a promotional rate for roadrunner turbo with TWC and they did prorating shenanigans too. I changed from one promotional rate to a different promotional rate after paying for the month of mid June to mid July. My new bill has a prorated charge for the service I already paid for adjusted to the higher rate. Of course, if my service actually changed I realize I would owe the prorated amount for time I received the new service. But prorating a price change in the same service that's already been paid for is bullshit. The customer service guy was nice enough to remove the charge for me.

7/8/2009 6:46:00 PM

djeternal
Bee Hugger
62661 Posts
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Take the month's bill and divide by 30. that gives you the cost for the service per day. then just add up how many days you need for the proration

[Edited on July 8, 2009 at 6:48 PM. Reason : a]

7/8/2009 6:47:57 PM

thumper
All American
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20 minutes of your time for $1.50? Seriously?

scratch that, you didn't actually call them over it

7/8/2009 6:48:53 PM

1
All American
2599 Posts
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fractions are hard



[Edited on July 8, 2009 at 6:51 PM. Reason : had a similar problem with rent ]

7/8/2009 6:50:34 PM

LimpyNuts
All American
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^^^ Both companies bill on a monthly, not 30-day, cycle. Additionally, I know how to prorate. It's these companies that don't.

7/8/2009 7:00:12 PM

djeternal
Bee Hugger
62661 Posts
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Then take the entire year's bill and divide by 365

7/8/2009 7:01:14 PM

LimpyNuts
All American
16860 Posts
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How bout I take my cock and divide your mom's ass in 2?

7/8/2009 7:02:43 PM

djeternal
Bee Hugger
62661 Posts
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you better bring a friend, she's pretty loose

7/8/2009 7:03:29 PM

LimpyNuts
All American
16860 Posts
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7/8/2009 7:49:46 PM

 Message Boards » Chit Chat » Prorating bills. Page [1]  
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