a friend of mine recently purchased a brother MFC7340 all-in-one laser printer...from the beginning, all of the pages have been printing with a gray background...he's checked the settings and cleaned it, but nothing changes

i've read online everything from crappy cartridge (though usually happens with aftermarket or refilled units) to bad drum to dirty paper, but i haven't found anything definite...suggestions?

10/7/2009 10:13:39 AM

are they pictures or PDFs? we have this problem printing those to our dell laser printer.

10/7/2009 10:15:55 AM

turn up the brightness on the paper

10/7/2009 10:19:07 AM

^^ just text

^

10/7/2009 10:33:07 AM

ur probabaly out of white ink

10/7/2009 11:14:43 AM

It's a Brother.

Problem diagnosed!

10/7/2009 11:51:02 AM

^ i've owned 2 brother all-in-one laser units over the past 4 years (stil have them both), and we use them exclusively at work...never had a single issue with any of them and the toner is cheaper than all others

*shrug*

10/7/2009 12:04:20 PM

maybe the fuser is hosed? If you do a test job from the machine does it happen?

10/7/2009 1:18:26 PM