jersey86 Suspended 1332 Posts user info edit post |
my computer has an std and i have no idea how to get rid of it. anyone know how i can get this crap off my computer? like step by step directions to a dumb blonde who knows nothing about computers?? i have windows xp if that has any affect on removal instructions. thanks in advance. 1/22/2010 2:22:44 AM |
Grandmaster All American 10829 Posts user info edit post |
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-live 1/22/2010 7:41:43 AM |
synapse play so hard 60940 Posts user info edit post |
http://tinyurl.com/ya2x6cv 1/22/2010 8:37:06 AM |
jersey86 Suspended 1332 Posts user info edit post |
i would not have posted on here asking for help if it was as easy as googling. i've tried that. lots of those pages that come up on the google search are spam, or are directions for a different kind of computer. 1/22/2010 1:30:28 PM |
pttyndal WINGS!!!!! 35217 Posts user info edit post |
download malwarebytes, install malwarebytes, update malwarebytes, run quick scan, view results, remove selected. May need to go into safe mode if it won't let you open it. If that doesn't work format c: 1/22/2010 1:32:21 PM |
synapse play so hard 60940 Posts user info edit post |
Quote : | "i would not have posted on here asking for help if it was as easy as googling. i've tried that. lots of those pages that come up on the google search are spam, or are directions for a different kind of computer." |
it IS as easy as googling. well, true enough you have to follow the instructions that google provides for you, but that's trivial for anyone who's comfortable with computers.
if you have googled, and followed said steps, you haven't mentioned anything about it, so we can only assume you haven't done anything google is telling you to do.
the link that grandmaster provided, which is also the first result from google, should take care of it, and there are many others to choose from.
we don't have magic wands here, you have to do some work yourself (or find someone who can).]1/22/2010 1:45:12 PM |
wahoowa All American 3288 Posts user info edit post |
Quote : | "download malwarebytes, install malwarebytes, update malwarebytes, run quick scan, view results, remove selected. May need to go into safe mode if it won't let you open it. If that doesn't work format c:" |
1/22/2010 2:39:18 PM |
richthofen All American 15758 Posts user info edit post |
malwarebytes is very good with the fake antiviruses. 1/22/2010 2:40:25 PM |
synapse play so hard 60940 Posts user info edit post |
the last step of that is a little extreme 1/22/2010 2:40:26 PM |
Nighthawk All American 19634 Posts user info edit post |
Before you go formatting I would have suggested trying another malware removal program like Superantispyware. But my first stop is ALWAYS Malwarebytes. 1/22/2010 2:46:09 PM |
TJB627 All American 2110 Posts user info edit post |
MalwareBytes plus Spybot plus SUPERAntiSpyware plus CCleaner all in Safe Mode. 1/22/2010 4:12:12 PM |
Grandmaster All American 10829 Posts user info edit post |
I've become so lazy I don't even run Malwarebytes first anymore. I just go straight to ComboFix. 1/22/2010 5:25:43 PM |