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 Message Boards » » Can't load one website Page [1]  
alexwbush
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Dear TWW IT folks,

Trying to load http://sdreefs.comsdreefs.com on my home desktop with no luck. It worked before and then all of the sudden it stopped and I just get the chrome "Oops! Google Chrome could not find http://www.sdreefs.com" which is odd because it works on my phone, tablet, and work laptop. It seems I don't have problems anywhere else.

Any ideas?

[Edited on August 16, 2013 at 2:09 AM. Reason : link]

8/16/2013 2:05:43 AM

lewisje
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On Windows, go to Command Prompt, type

ipconfig /flushdns
and press Enter and all should be well

If you're not using Windows, or all is not well, plz let me know

8/16/2013 2:54:25 AM

alexwbush
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Thanks for the quick reply... unfortunately no dice. I am using windows 7 and I know the site isn't down because I just pulled it up on my phone. Now it says:

This webpage is not available

The webpage at http://www.sdreefs.com/ might be temporarily down or it may have moved permanently to a new web address.
Error code: ERR_NAME_RESOLUTION_FAILED

8/16/2013 3:08:11 AM

lewisje
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Quote :
"ERR_NAME_RESOLUTION_FAILED"
This indicates some sort of DNS problem; maybe the address that Chrome has cached in its own DNS resolver is now wrong, so you could try restarting Chrome.

Now when you say that it works on your work laptop, did you try it on the same network connection as your home desktop?

Also, what DNS servers do they use? You can find this out by typing

ipconfig /all
in Command Prompt and pressing Enter; for the desktop the relevant connection probably says "Ethernet Connection" and for the laptop it is probably "Wireless LAN Adapter Wi-Fi" and in both cases you should look for the phrase "DNS Servers"

Usually these will be your ISP's nameservers, but your company may have set up different ones for your work laptop.
These are mine...
192.168.1.1 (router)
8.26.56.26 (Comodo Secure DNS, pulled from router settings)
8.20.247.20 (Comodo Secure DNS, pulled from router settings)
156.154.70.22 (old Comodo Secure DNS, pulled from router settings)
Despite what I said about "pulled from router settings," it is possible that your workplace set it up on your computer, in the Network Connections area in Control Panel; if they're *not* set to something else on your desktop, try setting them to 8.8.8.8 and 8.8.4.4 (Google Public DNS, which is usually quick to update), to see whether maybe your ISP's nameservers are the problem.

8/16/2013 3:23:30 AM

JBaz
All American
16764 Posts
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you could have a virus on your computer that fucked your dns settings.

8/16/2013 4:19:37 AM

FroshKiller
All American
51913 Posts
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Guessing you use Google DNS. They've been having a bunch of issues since yesterday from what I read.

8/16/2013 9:09:05 AM

BobbyDigital
Thots and Prayers
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alexwbush, going back a few steps in basic troubleshooting-- did you try a different browser? browsers will cache DNS resolutions, and flushing your windows DNS cache probably won't clear that out. If IE or Firefox are successful, then it's your Chrome DNS cache. If not, it's something else, quite possibly what FroshKiller said.

--

slightly off-topic, but a co-worker shared this with me yesterday

https://code.google.com/p/namebench/

ended up switching from google DNS to OpenDNS-- cut my DNS latency by half.

not really noticeable for most things, but it really helps with sites that do a shitload of http requests for multiple hostnames. (cough cough, looking at you cisco.com)

8/16/2013 9:36:46 AM

puck_it
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I had a problem where I got the same error... I'm trying to remember if I checked the site on my tablet or another browser to confirm it was up. It was also every site, not just one. I tried flushing the DNS cache and all that, but the only thing that worked was completely uninstalling chrome, rebooting and reinstalling.

I was stumped.

8/16/2013 4:55:37 PM

alexwbush
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Check my DNS settings as you suggested. I am set up with 8.8.8.8 and 8.8.4.4

I am using an ethernet connection plugged through a router. I tried plugging directly into the cable model, still no luck. I have tried chrome and internet explorer, neither can find the page on this computer.

8/16/2013 7:09:56 PM

puck_it
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Try going to command prompt and typing "ping websitename.com" and see if you can get a response outside of the browsers?

8/17/2013 1:01:41 AM

alexwbush
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Quote :
"Try going to command prompt and typing "ping websitename.com" and see if you can get a response outside of the browsers?"


Ping request could not find host sdreefs.com. Please check the name and try again.

8/17/2013 3:01:41 AM

lewisje
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^^good point

You can also test DNS servers other than the ones you've set yourself up with by using the nslookup command, like

nslookup sdreefs.com 8.26.56.26
allows you to use one of the Comodo Secure DNS servers to check the availability of that domain name.

BobbyDigital expanded on a point I had made, and he did a good thing pointing out namebench; I prefer to rely on Comodo's attempt to keep me from visiting known malware-hosting domains, but if speed and availability are what you need, Comodo Secure DNS is not ideal (I also know it's a bit slow in updating DNS records, like when I moved my company's website to a new host a few months ago, I had to wait a couple days after everyone else to actually reach the new site).


With that said, is your computer set up to use a proxy server? Check the "LAN Settings" in Internet Options in the Control Panel.

[Edited on August 17, 2013 at 3:03 AM. Reason : nslookup, man...nslookup

8/17/2013 3:03:19 AM

alexwbush
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^I typed in the nslookup command and got:

Server: ns1.recussive.dns.com
Address: 8.26.56.26

Non-authoritative answer:
Name: sdreefs.com
Address: 72.214.27.23

And I checked LAN settings and I am not set up to use a proxy server.

8/18/2013 2:10:25 AM

lewisje
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I just tested this out myself (BTW it's recursive there, not "recussive") and found that Google Public DNS still has problems; I get the same message as you do when trying out 8.26.56.26, but when I try 8.8.8.8 I get this:

Server:  google-public-dns-a.google.com
Address: 8.8.8.8

*** google-public-dns-a.google.com can't find sdreefs.com: Server failed
Maybe you should set one DNS server to Google Public DNS (which usually is good) and the other to OpenDNS, as recommended in this article: http://lifehacker.com/5848823/dns-jumper-finds-the-fastest-dns-server-for-you-and-applies-it-with-two-clicks/1149765474


FTR OpenDNS works just fine, and there are actually 4 resolvers if you want to get fancy (they start with 208.67 and have 220 or 222 in the two next octets)...
Server:  resolver4.opendns.com
Address: 208.67.220.222

Non-authoritative answer:
Name: sdreefs.com
Address: 72.214.27.23
In fact, if you're setting the DNS resolvers on your computer, you can follow these steps to put all six (Google and OpenDNS) in: http://support.microsoft.com/kb/305553#3

If it's set at the router level, you usually can't put in more than 3 resolvers; also if you want a "third option" you can use 4.2.2.2, from Level 3 Communications, a Tier 1 backbone Internet provider, and if you want to see all of your options in exhaustive detail, look here: http://www.chaz6.com/files/resolv.conf


If you want some good IPv6 DNS servers (you'll still also use the v4 servers, because you'll still mostly be visiting v4 sites), try these out.
OpenDNS: 2620:0:ccc::2 and 2620:0:ccd::2
Google Public DNS: 2001:4860:4860::8888 and 2001:4860:4860::8844

[Edited on August 18, 2013 at 4:19 AM. Reason : IPv6 goodness

8/18/2013 4:05:41 AM

smoothcrim
Universal Magnetic!
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unlikely, but what does your hosts file look like?

8/18/2013 11:28:37 AM

puck_it
All American
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Maybe I missed it, but your tablet you used, is that WiFi only? That is to say it, did you get there over the same network?

I'm guessing its isolated to just your computer.

8/18/2013 8:09:33 PM

alexwbush
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I've been able to access via wifi on tablet, phone, and another laptop all on the same network

8/18/2013 10:46:21 PM

lewisje
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Did you try this:
Quote :
"set one DNS server to Google Public DNS (which usually is good) and the other to OpenDNS"
Try 8.8.8.8 and 208.67.222.222 for starters and it should work (sdreefs.com is still unavailable through Google Public DNS, but it's a good choice to keep around for when it starts working again).

8/18/2013 11:13:05 PM

Grandmaster
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4.2.2.2 and 4.2.2.4 are other easy to remember servers.

> sdreefs.com
Server: 4.2.2.2
Address: 4.2.2.2#53

Non-authoritative answer:
Name: sdreefs.com
Address: 72.214.27.23
> 72.214.27.23
Server: 4.2.2.2
Address: 4.2.2.2#53

Non-authoritative answer:
23.27.214.72.in-addr.arpa name = sandiegoreef.net.

[Edited on August 20, 2013 at 3:00 PM. Reason : ]

8/20/2013 2:57:14 PM

lewisje
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^In fact, 4.2.2.1 all the way to 4.2.2.6 are open to the public; still it might be better to use nameservers operated by different entities (the ones I just mentioned are all from Level-3).

The commands that Grandmaster showed off are from the interactive mode of nslookup, and the only difference in Windows is that you don't see explicitly that it makes a request on UDP Port 53 (the default port for DNS).


BTW I just checked again, and sdreefs.com doesn't show up in Google Public DNS...it used to be so reliable

8/20/2013 5:50:09 PM

jbtilley
All American
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I've got somewhat similar issues going on 10 months. This occurs across all computers and I've flushed both Windows and browser DNS cache.

Basically attempts to connect to sites like youtube and google maps kill my connection. Like in the task manager you'd see a connection going at max speed for 3 seconds, then completely off for 3 seconds (dl and ul). I also get anywher from 10 to 15% packet loss when attempting to connect to those sites.

Edit: The task manager thing I mentioned above looks like this:

Where it should be solid.

Other sites are perfectly fine, no problems. Doesn't matter what time of day, same behavior, so I don't think it's a load issue. Unless the network here is constantly pegged.

The line has been tested multiple times and it is supposedly fine but youtube might as well be blocked it sucks so much.

I came across a site that mentioned that certain ISPs throttle sites like youtube and it recommended to block certain IPs to alleviate the issue. This didn't work in my case.

Edit:
I've also tried manually setting the DNS to 8.8.8.8 (IIRC) and removing the setting, allowing it to default to the ISP's DNS - no change in behavior.

[Edited on August 22, 2013 at 5:17 PM. Reason : -]

8/22/2013 5:09:59 PM

lewisje
All American
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o dag

Google Public DNS still fails when trying to go to sdreefs.com

9/15/2013 7:36:48 PM

alexwbush
All American
3344 Posts
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turned out to be a router issue. I swapped routers, website works fine.

10/9/2013 1:37:35 AM

Noen
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^^^you might have malware. First thing I'd try though if its affecting all your computers on the network is swapping a new router in (or flashing the firmware with an updated version on the router you currently have)

10/9/2013 1:41:51 PM

jbtilley
All American
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^It affects all computers, even a fresh install of Windows. I've since moved on to a completely different router, same problem persists.

Other than hounding AT&T every single day replacing all the telephone cabling in my house is the next step.

Most of the time things are fine. The connection begins to flake any time you try to do multiple things at once. The connection really begins to flake with youtube and google maps. I no longer try to browse youtube from home, it will load a few seconds, timeout, and not recover without a refresh - then it's the same thing all over again.

10/9/2013 1:52:33 PM

lewisje
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just tested again

sdreefs.com is not recognized by Google Public DNS

what a joke

10/10/2013 6:01:26 AM

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