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 Message Boards » » Transfer/Canceling TWC-Spectrum Page [1]  
KASPIRITUS
Veteran
253 Posts
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Ok, curious as to everybody's suggestion as to what to do in regards to the following...

Currently a Spectrum-TWC customer with TV and Internet.
Moving in a few weeks to a house that is in the Spectrum TWC area
I want to maintain the Spectrum-TWC Internet service, but no longer want the TV service.

Does it make sense to transfer all items together, and then once moved in, cancel the TV service? Figured this might help stem moving costs they might throw out?
Or
Threat to cancel all services outright, and negotiate back in the fact that I'll take internet at the new location.

6/6/2017 11:39:48 AM

Bobby Light
All American
2596 Posts
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I dont think there's any moving costs as far as I know...I just re-upped with Spectrum last week and am moving next week. Schedule the move with them, then just take your equipment with you and call when it's hooked up at new place.

6/6/2017 12:21:12 PM

ncsuftw1
RIP USA
15067 Posts
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I'd cancel out right and wait for them to offer a deal. I want to say they charged me to move but that was 3 years ago.

6/6/2017 4:01:55 PM

Novicane
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15031 Posts
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i know you need to schedule way ahead of time before you move. Go ahead and schedule.

I walked into the clayton store with my dvr/cable box and said nah im done with cable. Throughly enjoying my $60 month internet bill.

6/7/2017 11:46:47 AM

synapse
play so hard
53359 Posts
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Quote :
"I'd cancel out right and wait for them to offer a deal. "


You'll probably get a better deal this way

[Edited on June 7, 2017 at 12:13 PM. Reason : but you can call and see what they'll give you vs the current promotion for new customers]

6/7/2017 12:12:43 PM

dtownral
All American
20322 Posts
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do they even have promotional deals for data only? i thought they were all packages

6/7/2017 12:14:42 PM

synapse
play so hard
53359 Posts
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They used to...

6/7/2017 12:22:50 PM

ENDContra
All American
5148 Posts
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I dont think I ever paid a moving fee...fwiw. Could be things have changed with Spectrum running the show now though.

^Did they stop doing internet promos period? I moved to an area that has no competition, so I thought the lack of promos for internet was due to that...we currently have the max speed of 60Mbps, along with our digital phone in a box in the closet.

6/7/2017 5:20:30 PM

synapse
play so hard
53359 Posts
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Quote :
"Did they stop doing internet promos period? "


Like DTR said, it looks like they only discount internet when it's bundled with tv service

Quote :
"I moved to an area that has no competition, so I thought the lack of promos for internet was due to that"


Naw their promotions aren't limited to specific areas where they have competition.

6/7/2017 5:42:33 PM

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