(meaning of life)

i can not

[Edited on February 19, 2006 at 9:03 AM. Reason : 42]

2/19/2006 9:02:38 AM

No,

and I'm not even going to feign surprise at that.

2/19/2006 9:53:44 AM

i've been trying to get a ticket on demand for 2 days now. can't login to the site. i can't even see if i won in the second lottery, and never could have claimed it even if i did

2/19/2006 11:04:45 AM

still can't log in. This better not be a repeat of last week.

2/19/2006 11:25:10 AM

you didn't get a ticket...give it up

2/19/2006 12:04:09 PM

^^server maintenance i think

if only SG and the athletic department could read this page of online system complaints and problems that's grown to 42pgs...then maybe they would realize what a joke this system is

2/19/2006 12:10:28 PM

well, SG knows..but they have a limited amount of control (which no doubt someone will use as an excuse during the campaign season)

Athletics is in a bind...money has been spent on a system that works flawlessly at every other school that uses it--just not our's

still too busy to put up the whole backstory and future recommendations, but I will get that up this week

2/19/2006 12:31:17 PM

how long is the "server maintenance"? It seems like it goes on for at least few hours today.(and no end in sight)

2/19/2006 12:50:20 PM

how often do they need to perform matinence?

2/19/2006 1:21:43 PM

Quote :

"that works flawlessly at every other school that uses it"

this has to be bullshit

it has to be

what is so special about NCSU that fucks this thing up?

2/19/2006 1:51:46 PM

it's not bullshit

feel free to call up the people at Maryland, West Virginia, etc and ask them

2/19/2006 1:57:31 PM

so what you're saying is it's not TicketReturn that's the problem

it's SG

it's time to fucking clean house in the election

2/19/2006 2:01:15 PM

maryland also has a loyalty bonus as in you go to the shit games, your chances at better games improves

2/19/2006 2:03:37 PM

damn, still under maintenance.

2/19/2006 2:27:10 PM

i bet SG is currently stealing tickets.

how long does maintainence take?

[Edited on February 19, 2006 at 2:43 PM. Reason : .]

2/19/2006 2:42:42 PM

The people at Maryland and WVU are too dumb to realize when something goes wrong.

Everyone here is like "OMF IT'S 3:02 AND THE CLAIM PERIOD ISN'T OPEN WTF WTF" (myself included).

2/19/2006 3:41:19 PM

^dude, it's 3:44 pm right now.

2/19/2006 3:44:57 PM

^he means 3am...12 hours ago

2/19/2006 4:12:04 PM

^i know what he meant. He's talking about us students complaining when we can't claim our tickets 2 mins after the claim period starts, but it's more than 12 hrs after the claim period's starting time.

2/19/2006 4:18:00 PM

good ole maintanence.

2/19/2006 4:26:00 PM

lahyde are they gonna extend the claim period since it's been down for maintenance?

2/19/2006 4:32:41 PM

this senior game? does that mean seniors get good seats?? or just that senior get... seats..?

2/19/2006 4:44:56 PM

this better not be senior game, because I'm a senior and denied a fucking ticket.

2/19/2006 4:46:08 PM

senior game just mean that the senior players gonna start.

2/19/2006 4:48:45 PM

senior day will probably be the boston college game

2/19/2006 5:02:16 PM

sorry i was talking about the BC game, and it doesnt just mean seniors will start.

Quote :

"Hey Seniors, It's time to sign up for senior tickets for the last home basketball game against Boston College on February 25th at 3:45 pm. Sign-up is on a first come first serve basis. Sign up before registration is full. Only the senior class can register; don't worry underclassmen you can still attempt to get a ticket through the lottery or on-demand tickets. Adam Whitehouse"

so if anyone know if this means good tickets... or just simply tickets please let me know.

thanks

2/19/2006 5:14:13 PM

1. Just because it works somewhere else, doesn't mean it will work here. At least athletics will hopefully find a better way to deal with it next year. I believe that athletics was like "oh, lets not worry about it, it works everywhere else so it'll work here". Obviously no one in charge has been paying attention to all the problems or they still wouldn't be going on right now. Nothing is perfect the first time through, so keep someone monitoring things to make sure it is fixed properly.

2. There should be a centralized server here and people capable of fixing it should be in charge, that way it can be kept in working order. Maintenance should be done during the night if possible when it won't have the biggest impact on people trying to log in.

3. Get a group of students together to handle ticket issues. Basically, do what Lee is doing but spread it out over more people so it isn't all loaded on one person. Any problems should be reported to them and they will either fix the less complex ones or find someone else for the bigger problems.

4. Implement a transfer tickets option along with cancel. This way, you have an option to cancel your ticket and allow it to be up for grabs by anyone or transfer the ticket to a certain person. That person can then verify the transfer and use the ticket. This will help the loyalty point issue. Those who were being generous and giving their tickets away won't be penalized for people not using the ticket after it has been given away. The rewards and penalities will be placed in the hands of the current ticket holder.

[Edited on February 19, 2006 at 5:17 PM. Reason : ]

2/19/2006 5:16:05 PM

1) Seniors have better chances at tickets, not great seats, for the Senior game

2) Maintanence, as dumb as this sounds, is automatic on the server and not controlled by Athletics, so sometimes it inteferes with a claim/request period----I will ask they extend it tomorrow since this happened

3) I actually agreed with the reason behind not allowing a person-specific transfer option, because of all of the other things the software can't seem to get right. That's just a shitload of problems waiting to happen. And if you claim a ticket, you should use it. stop giving it away, cancel it. Seriously people, there is a week for you to decide if you really want the ticket--just cancel. If your friend isn't eligible to get a ticket on his/her own, you shouldn't be giving that person a ticket. He/she has a week to find out what's wrong and get it fixed.

4) There is a server on campus now, but evidently it's housed in the Palisades I building, which is where the power outage was that caused last week's fiasco.

5) People are watching the situation, but here's the simple, honest, short truth. A contact was signed that extended until the end of the year. Full on-side tech support was only available for the first two football games, afterwhich isn't a bit harder to get full support. Money was spent, so until this cycle runs out they're not looking for a new company. This company's track record is much better at every other school---and you don't have to believe me, but I sat in the room as we called every school to get multiple opinions on the system at those schools, and this system is identical to those. Maryland for example has the same demand and same number of tickets that we do--only off by 500 or so tickets any given game (football or basketball). Their system works, our's doesn't.

I actually am asking for a dedicated support personnel for student tickets, so students will have a hotline number and email to contact any given day, 24/7. I'll keep you posted on how I find funding for that position.

Anyway, back to work

2/19/2006 5:30:13 PM

when is the site goign to let me know if i won my damn bc tickets?

2/19/2006 7:45:54 PM

no one knows...no one...

2/19/2006 8:04:41 PM

seriously, this is some fucking bullshit

2/19/2006 8:43:47 PM

I happened to log on last night around 12:30 and saw that I had won tickets to the BC game. I am gonna be pissed if after all of this "maintenance" I don't have tickets to the game.

2/19/2006 9:11:43 PM

damn it, still under maintenance.

2/19/2006 9:50:17 PM

ok getting very pissed...2 days until unc game and i still dont even know if i won a ticket to the bc game as well

2/19/2006 11:02:07 PM

gonna be funny if same thing happens that did at the FSU gam ewhere people lost their tickets

2/19/2006 11:03:54 PM

^campus would be set ablaze

2/19/2006 11:13:46 PM

worst system evar

2/19/2006 11:33:10 PM

what's the website for seniors to register for BC?

2/19/2006 11:37:29 PM

^isn't that a bit late now?

2/19/2006 11:44:07 PM

i never got the fucking email.

2/19/2006 11:46:24 PM

http://students.ncsu.edu/tickets/forms/senior_tickets.php

2/19/2006 11:47:53 PM

still couldn't log in.

2/19/2006 11:48:11 PM

might be full

2/19/2006 11:48:49 PM

as a grad student, i should be eligible. i'm like a senior times two. ha.

2/19/2006 11:53:43 PM

nigga, I've been here for five years. Longer than grad students.

2/19/2006 11:59:23 PM

this is bullshit

2/20/2006 12:07:37 AM

^^i'm on my sixth

2/20/2006 12:08:45 AM

2/20/2006 1:01:49 AM

lol still under maintenance this is BRILLIANT

2/20/2006 1:50:24 AM

still under maintenance.

2/20/2006 7:01:22 AM